District Manager

4 weeks ago

Austin, United States Mohawk Industries Full time

Are you looking for more?

At Mohawk Industries, we’re committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

**What you’ll do**:

- This position will be responsible for the territories covering the Central Texas areas. Routinely participates in sales calls with Territory Managers, this includes but is not limited to: traveling to customers and potential customer’s facilities utilizing persuasive sales and negotiation techniques to supplement Territory Manager's selling efforts. Answers any customer questions concerning a product or service, with appropriate referrals where required. Evaluates Territory Manager performance during these visits and provides constructive feedback on techniques, selling strategies and tactics to help Sales Representatives attain established sales goals.
- Monitors District performance against established objectives/guidelines and take the appropriate action to improve performance.
- Provides first level of management review of customer service issues, disconnects with marketing policies; communicates aggregate customer requirements and requests support from other departments as necessary; summarizes product specific customer feedback (i.e. product features, quality, functionality, competition, possible sales results, etc. to sales & marketing managers as appropriate to assist in achieving company’s mission, vision and objectives.
- Assists in establishing sales objectives for the District in conjunction with the RVP and ensures sales activities in the District comply with established policies, procedures and practices, using good judgment and decision-making to ensure corporate ethical and professional standards of conduct are maintained in the absence of formalized guidelines.
- Stays abreast of analyzes and informs senior management of industry, product, economic, and other changes that may impact sales and overall company business; provides timely summary of activities in the field and special reporting to assist in the business and product planning.
- Performs analysis on District opportunities and develops forecast for sales by product and other statistical reports as required on a timely basis; identifies additional activities, training or materials necessary to achieve specific product sales goals in key accounts and markets; responsible for identifying and continuously improving activities that can affect customer perception.
- Approves a territory coverage plan, which defines the type of support and frequency of customer contact required to meet territory goals.
- Approves and processes Territory Manager expenses. Provides recommendations for expense budgets; manages business expenses in accordance with corporate guidelines; ensures all assigned company owned equipment, vehicles, documents, materials, etc. in the District are used, maintained and stored as required and in accordance with company policy.
- Other duties as assigned.

**What you have**:

- Bachelor’s Degree in Business, Marketing or equivalent preferred.
- 6-7 years of progressively responsible work-related experience and any combination of education and training which provides the required knowledge, skills and abilities to perform the essential functions of the job, combined with demonstrated professional growth and achievement.
- Management, strategic consulting and project management experience preferred in a complex business environment involving multiple business issues role is required.
- Requires experience in managing a sales force. Requires extensive travel (70%).
- Ability to communicate with others in an antagonistic situation using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism in accordance with corporate standards.
- Knowledge of budgeting and expense control to plan, implement and maximize expenditure of funds while maintaining and improving quality standards
- Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with senior management, internal and external business contacts.
- Broad knowledge of the Company’s products/services and systems
- Ability and willingness to accept responsibility, the desire and capability of motivating and directing the activities of others including a persistence and willingness to take calculated risk and the ability to stimulate new ideas within the organization
- Demonstrated ability to achieve results through team efforts, willingness to challenge established practices and draw relevant conclusions; ability to persuade, market and sell new ideas

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