Field Operations Supervisor

2 weeks ago

Apex, United States Storm Guard of Apex Cary Full time
Job DescriptionJob DescriptionThis is not a desk job; this is a field role that will be performed in most elements.

Benefits/Perks
  • Industry Leading Training - Receive comprehensive training & mentoring to ensure that you are providing the best service to your customers and maximizing your own personal growth.
  • Flexible Work Schedule
  • Incentives and bonuses awarded for outstanding performance.
  • Fantastic company culture
  • Tools and Technology - Leverage state-of-the-art tools including lead tracking and CRM systems and platforms to maximize your sales efficiency.
Company Overview
Storm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our customers in their time of need. Thats the Storm Guard Way. It is the spirit running through the core of our entire organization. The family feel of our company and the development and support we give one another to be and do our best make Storm Guard an incredible place to work. Our people are motivated, driven, and passionate for serving others and accomplishing our goals. We are constantly challenging ourselves to be the leading industry experts, and better serve our customers. We are committed to ongoing training and providing our employees with the knowledge and support needed to be successful. If youre looking for a team that values you, appreciates you and your unique skills and abilities, and also sees the potential in you, and gives you the tools and development you need to succeed, youve found the right place. When you join Storm Guard, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide.

Job Summary
Field Operations Supervisor will be responsible for managing a team of canvassers, training, onboarding, and organizing logistics. On a daily basis, you will establish clear objectives and targets for the team to achieve, such as number of doors to knock, inspections and number of claims filed from inspections. The Field Operations Supervisor will also communicate regularly with management and provide updates on the team's progress, challenges, and successes. High-performing team members will be highly personable and must be willing and able to provide support and motivation to team members.

As a marketing representative, you'll be trained on all of our products with the opportunity to generate business through the delivery of interactive presentations to prospective clients. The primary responsibility of our Canvassing team lead role will entail following the Storm Guard process to generate new customer appointments.

Storm Guards Field Operations Supervisor position will fine-tune your communication, marketing, and influence skills, to prepare you for advancement opportunities at Storm Guard

Responsibilities
  • Interface with homeowners on a daily basis by canvassing in the local neighborhood and community.
  • Promotion of Storm Guard products and services to prospective and existing clients.
  • Participation in daily check-in calls, weekly staff meetings and strategic planning
  • Daily use of Canvassing software systems
  • Monitor Performance: Track/Evaluation the performance of team members, provide feedback, and implement strategies to improve performance, as needed.
  • Ensure Quality and compliance: Ensuring that canvassing activities are conducted in accordance with the companys policies, procedures, and legal requirements, and maintaining high standards of professionalism and integrity.
Qualifications
  • Highly developed interpersonal, organizational, and communication skills
  • Ability to speak publicly with confidence and poise
  • Personable and persuasive; able to influence and educate homeowners.
  • Strong sense of ambition, self-motivation, and self-discipline
  • Resourceful problem solver
  • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
  • A naturally outgoing and articulate individual who thrives in social settings
  • Desire to mentor other colleagues after refining your skill set
  • Ability to work Mon - Fri: & two Saturdays per month (hours are flexible)

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