Technical Sales Support Specialist

2 weeks ago

Tulsa, United States Roxtec Inc Full time
Job DescriptionJob Description

Roxtec is seeking an individual for the Technical Sales Support Specialist position based in Tulsa, OK.

Roxtec Inc. (www.roxtec.com) is the world’s largest manufacturer of module-based cable and pipe seals. A market leader in creativity and design, Roxtec manufactures complete sealing solutions for cable and pipe penetrations, which raise the quality, safety and flexibility in working environments. Founded in 1990, Roxtec has become one of the most rapidly growing companies of its kind, averaging 30% annual growth over the past 10 years.

Job Summary

The Technical / Sales Support Specialist will provide a wide range of services to Roxtec customers (both internal and external) by assisting them with product questions, selection, maintenance, quotation, installation, training, availability, and ordering of Roxtec products and components.

Essential Job Functions

  • Provide technical support for engineered products and their applications
  • Demonstrate a broad scope of product knowledge to ensure appropriate technical solution is applied accurately
  • Make Product recommendations based on customer application requirements
  • Review and confirm customer provided specifications to ensure best product fit for application
  • Consult with new customers in business development industries to establish industry requirements and determine best product fit
  • Work with design and engineering to create custom solutions to resolve complex technical issues that fall outside the scope of standard products.
  • Work in conjunction with sales to ensure best possible service: right product, on time, on budget, installed correctly.
  • Develop and maintain strong customer relationships across the sales pyramid and at every point of the sales process.
  • Manage CRM and ERP systems to execute inquiries for RFQ’s, products sourcing, services and solutions, price discrepancies, order tracking and delivery schedules.
  • Proactively communicate customer needs across departments to ensure positive customer relations are maintained
  • Attend training, sales meetings, site visits, and trade shows as necessary – 10-15% overnight travel annually
  • Other duties as assigned

Requirements

  • Strong written and verbal communication skills
  • Negotiation and conflict management skills together with demonstrated experience troubleshooting and problem-solving
  • Intermediate level of computer skills in Microsoft suite of products, including, Word, Excel, PowerPoint, and Outlook
  • Self-starter with strong organizational skills and attention to detail

Education and Experience

  • High school degree or equivalent
  • Minimum of two years inside sales or customer service experience
  • Strong mathematical/technical/mechanical aptitude
  • Knowledgeable in the Microsoft Suite of products (Excel, Word, PowerPoint, Outlook)


Physical Requirements

  • Required to wear PPE as needed

Physical Demands (reasonable accommodations may be made, if necessary):

Physical Abilities Lift /Carry

Stand - Frequently 10 lbs or less - Occasionally

Walk - Frequently 11-20 lbs - Occasionally

Sit - Continuously 21-50 lbs - Occasionally

Climb – N/A over 50 lbs - N/A

Crawl - N/A

Squat or Kneel - Occasionally Push / Pull

Bend - Occasionally 10 lbs or less - Occasionally

Fine Manipulation - Occasionally 10-20 lbs - Occasionally

Reach Outward - Occasionally 20-50 lbs - Occasionally

Reach Above Shoulder - Occasionally Over 50 lbs - N/A

Drive - Occasionally


N/A (Not Applicable) - Activity is not applicable to this occupation

Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day)

Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

Benefits

In addition to our competitive compensation package, Roxtec offers the following benefits:

  • Medical, dental, prescription and vision coverage
  • Matching 401(k)
  • Vacation, personal time, wellness hours, paid holidays
  • Career development opportunities
  • Education and tuition reimbursement programs available
  • Flexible or hybrid schedules based on position

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.

Roxtec is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, military/veteran status or other characteristics protected by law.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

  • Technical Sales Support Specialist

    2 weeks ago

    Tulsa, United States Roxtec Inc Full time

    Job DescriptionJob DescriptionDescription: Roxtec is seeking an individual for the Technical Sales Support Specialist position based in Tulsa, OK. Roxtec Inc. (www.roxtec.com) is the world’s largest manufacturer of module-based cable and pipe seals. A market leader in creativity and design, Roxtec manufactures complete sealing solutions for cable and pipe...

  • Technical Services- Customer Support Specialist

    4 days ago

    Tulsa, United States Roxtec Inc Full time

    Job DescriptionJob DescriptionDescription:Roxtec is seeking an individual for the Customer Support Specialist position based in Tulsa, OK. This position will serve as a liaison between technical support, outside sales, and logistics to improve customer service in the US. The position reports to the Technical/ Sales Support Manager.Roxtec Inc....

  • Technical Sales Manager

    2 days ago

    Tulsa, United States CV Library Full time

    At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently looking for a Technical Sales Manager to join our Specialist Packed Products team. The main hub...

  • Technical Support Specialist

    4 weeks ago

    Tulsa, United States D-EDGE Hospitality Solutions Full time

    ** Job Description** **ABOUT THE TEAM :** The team purpose is to provide technical support helping customers within the D-EDGE Suite of products. The team is the first point of contact for customers technical requests. **YOUR MISSION :** * While covering the weekend support shift, attend proactively to our customers requests and issues via phone and...

  • Technical Sales Consultant

    5 days ago

    Tulsa, United States ZipRecruiter Full time

    Job Description This Technical Sales Consultant for Air Services role is a great opportunity to join an experienced and passionate team. As experts in Duct Cleaning and Legionella control, our client provides services and training in all aspects of water, ventilation, and grease hygiene, including TR19 Grease Compliance Cleaning and L8 Compliance, to the...

  • IT Technical Support JR

    1 month ago

    Tulsa, United States Metropolitan Tulsa Transit Authority Full time

    Job Summary: Insure that MetroLink Tulsa computer software, and hardware remains functional and accessible for all employees. Work closely with IT Helpdesk tickets, the IT department’s main goal is to reduce lost work time due to computer issues, increasing productivity and efficiency. This position will help new employees with the setup of the software...

  • IT Technical Support JR

    1 month ago

    Tulsa, United States Metropolitan Tulsa Transit Authority Full time

    Job DescriptionJob DescriptionJob Summary: Insure that MetroLink Tulsa computer software, and hardware remains functional and accessible for all employees. Work closely with IT Helpdesk tickets, the IT department’s main goal is to reduce lost work time due to computer issues, increasing productivity and efficiency. This position will help new employees...

  • IT Technical Support JR

    4 weeks ago

    Tulsa, United States Metropolitan Tulsa Transit Authority Full time

    Job DescriptionJob DescriptionJob Summary: Insure that MetroLink Tulsa computer software, and hardware remains functional and accessible for all employees. Work closely with IT Helpdesk tickets, the IT department’s main goal is to reduce lost work time due to computer issues, increasing productivity and efficiency. This position will help new employees...

  • IT Technical Support JR

    4 weeks ago

    Tulsa, United States Metropolitan Tulsa Transit Authority Full time

    Job Summary: Insure that MetroLink Tulsa computer software, and hardware remains functional and accessible for all employees. Work closely with IT Helpdesk tickets, the IT department’s main goal is to reduce lost work time due to computer issues, increasing productivity and efficiency. This position will help new employees with the setup of the software...

  • Specialist - Welding Process Sales

    2 weeks ago

    Tulsa, Oklahoma, United States Airgas Full time

    R Specialist - Welding Process Sales (Open) Location Tulsa, OK - Peoria - Management - Mid South Regional Office How will you CONTRIBUTE and GROW? Job Title: Welding Process Specialist Location: Tulsa, OK The Welding Process Specialist is a technical sales position responsible for developing Airgas specific selling expertise of Welding processes and...

  • Cloud Specialist Sales Manager

    2 weeks ago

    Tulsa, Oklahoma, United States Rapid7 Full time

    ** Cloud Specialist Sales Manager** ** UK - Reading** Location(s) UK - Reading Team(s) Sales & Business Development Rapid7 (NASDAQ: RPD) is helping organisations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious...

  • Education and Development Specialist

    2 weeks ago

    Tulsa, United States Manhattan Construction Full time

    Education and Development Specialist (Technical) Position Summary Reporting to the Education and Development Director, the Education and Development Specialist (Construction/Technical) will provide support in the ongoing creation, implementation, and development of Manhattan Construction Group's Technical Training course library and programs. You will have...

  • IT Support Specialist I

    1 month ago

    Tulsa, United States University of Tulsa Full time

    Posting Details Position Information Position Title IT Support Specialist I Job Description The University of Tulsa's IT Client Services team is the central point of contact for all IT-related incidents and service requests. The IT Support Specialist is a customer-facing role within the Client Service team, providing technical support for a variety of...

  • IT Support Specialist I

    4 weeks ago

    Tulsa, United States University of Tulsa Full time

    Posting Details Position Information Position Title IT Support Specialist I Job Description The University of Tulsa's IT Client Services team is the central point of contact for all IT-related incidents and service requests. The IT Support Specialist is a customer-facing role within the Client Service team, providing technical support for a variety of...

  • Sales Support Representative

    2 weeks ago

    Tulsa, Oklahoma, United States QAI Laboratories Inc. Full time

    JOB #: QAI-SALESREP-032724JOB TITLE: Sales Support RepresentativeLOCATION: Tulsa, OK; Miami, FL; Rancho Cucamonga, CA; Burnaby, BCNUMBER OF POSITIONS: 1CATEGORY: Building ProductsCLOSING DATE: OPEN UNTIL FILLEDBACKGROUND:Established in 1995 by a team of experienced certification and testing professionals, QAI Laboratories Ltd. is a global professional...

  • Senior Sales Learning

    1 month ago

    Tulsa, United States TDW Inc Full time

    At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment. Each day we dedicate ourselves to treating each other, our customers and our community with care and respect. Purpose: The Sr. Sales Learning &...

  • Senior Sales Learning

    4 weeks ago

    Tulsa, United States TDW Inc Full time

    At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment. Each day we dedicate ourselves to treating each other, our customers and our community with care and respect. Purpose: The Sr. Sales Learning &...

  • Technical Sales Engineer

    2 weeks ago

    Tulsa, United States Innovative-IDM Full time

    Are you experienced with PLCs, HMIs, and Servo systems? Do have knowledge and understand the application of automation products such as timers, switches, temperature controllers? Do you have experience or background in applying and sizing VFDs and process controls? Then Innovative IDM is looking for you! We are one of the country’s premier Industrial...

  • Sales Strategy Manager

    1 month ago

    Tulsa, United States American Fidelity Sales Careers Full time

    Come Join the American Fidelity Educational Services Family Family Owned since 1960 We are seeking an Insurance Sales Strategy Manager to market our insurance products and provide sales support regionally to our niche markets in the educational community, municipalities, health care facilities and auto dealerships. Our salaried, career Sales Strategy Manager...

  • Sales Strategy Manager

    4 weeks ago

    Tulsa, United States American Fidelity Sales Careers Full time

    Come Join the American Fidelity Educational Services Family Family Owned since 1960 We are seeking an Insurance Sales Strategy Manager to market our insurance products and provide sales support regionally to our niche markets in the educational community, municipalities, health care facilities and auto dealerships. Our salaried, career Sales Strategy Manager...