Front Desk Chiropractic Assistant
2 weeks ago
Purpose:
Providing support to chiropractors and managing patient flow.
Responsibilities:
- Request and collect appropriate identification and documents from patients.
- Verify proper completion of forms.
- Perform necessary functions in Chiro-touch (create an account, post-payment, scheduling, make notes, etc.)
- Controls the waiting room, attends to patient needs, and ensures the office runs on time.
- Maintains organized files on all patients.
- Abides by HIPAA laws regarding the sharing of personal medical information.
- Attends to email correspondence.
- Answers the phones and addresses all patient questions and concerns.
- Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.
- Be proficient in documenting patient information in a software system.
- Maintain referral spreadsheet in Excel.
- Attend monthly and quarterly office meetings in addition to annual events.
- Open to cross-training in other areas of the company.
Skills & Abilities:
Good written and verbal communication skills in English, and the ability to communicate to a diverse range of people clearly and effectively
Good use of a computer, printer, fax, scanner, and copier machines
Ability to work in and contribute to the team
Ability to provide excellent customer service
Ability to multitask while still paying attention to the details
Good time management skills
Minimum Qualifications:
High School Diploma
Bilingual - English & Spanish preferred
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