Landscape Field Assistant

4 weeks ago


Richmond, United States Cross Creek Nursery Full time
Job DescriptionJob DescriptionSalary:

Job Description:

Landscape Field Assistant duties and responsibilities include providing administrative and field support to ensure efficient operation of the Landscape Department. Supports Project Coordinator and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field concepts, schedules, practices, and procedures. Ability to effectively communicate in person as well as phone and email, ensuring that all duties are completed accurately and delivered with high quality and in an appropriate time frame. The role will rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. This role will directly report to the Landscape Project Coordinator and assist with day to day operations of the Landscape Department. 


Responsibilities:

  • Handle warranty department- 
    • Customer Emails
    • On site visits
    • Plant Installations
    • Organize and pull replacement plants
  • Meet on site with customers for- 
    • Completed project walkthrough for large scale projects 
    • Provide plant care and health related questions in person as well as phone call and email 
    • Estimate and turn around customer proposals
  • Send out all completed project billing material 
  • Send out welcome letter to newly scheduled customers 
  • Coordinate all Miss Utility needs 
  • Take photos of in progress and completed projects for social media accounts 
  • Put together customer care packages 


Candidate must be able to-

  • Team Player
  • Organize and schedule meetings and appointments
  • Maintain accurate records and files 
  • Ability to answer questions and requests accurately and in a timely manner
  • Handle multiple tasks and projects at once 
  • Handle, organize, and file confidential information 
  • Proactively ensure all time sensitive documents are prepared and completed 
  • Keep schedules and stay on task independently


Benefits and Perks 

  • Competitive pay 
  • 40 hours per week, plus possibilities for overtime 
  • Full Time, year round position
  • Health and Dental insurance 
  • Paid time off 
  • Retirement plans
  • Employee discounts
  • Employee party gatherings and cookouts


Requirements:

  • High School diploma or equivalent; Associates Degree preferred 
  • Ability to drive company vehicles
  • On the job training will be provided but plant knowledge is a plus


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