Bilingual Account Executive

2 weeks ago

Arlington, United States Surge Staffing Full time
Job DescriptionJob Description

Summary:

The Bilingual Account Executive is responsible for the profitable operation of the company. This includes overall responsibility for achieving profit results consistent with established expectations and implementing a consistent business development program to maximize billable hours and sales growth, thereby increasing market share and operating profits.

  • Must be able to read, write, and speak Spanish and English.
  • Assist management in the annual preparation of a detailed forecast including projected billable hours, sales, gross profit and net profit (manage expenses necessary to achieve the desired net operating profit).
  • Directly responsible for the company's revenue
  • Develop plans and strategies for developing business and achieving the company's sales goals
  • Manage operations and resources to deliver profitable growth
  • Exceed customer expectations and contribute to a high level of customer satisfaction
  • Provide detailed and accurate sales forecasting
  • Put in place infrastructure and systems to support the success of the sales function
  • Compile information and data related to customer and prospect interactions
  • Manage key customer relationships and participate in closing strategic opportunities
  • Travel for in-person meetings with customers and partners and to develop key relationships
  • All other duties that may arise to assist in the success of Surge Staffing
  • Implement and monitor Surge Staffing quality standards for all services rendered.
  • Implement and manage a detailed marketing program of personal sales calls, telephone sales, direct mail in-office demonstrations and public relations for the company.
  • Accurate reporting that is required by client and Surge as requested.
  • Provide supervision, leadership, counseling, and disciplinary action of on-site managers per facility as assigned.
  • Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
  • Work closely with the marketing function to establish successful channel and partner programs
  • Direct and manage customer development activities, including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues
  • Implement bill/pay structure to ensure a proper gross profit level in conjunction with management team
  • Determine customer credit extensions with assistance from the corporate credit department.
  • Implement corporate collection policies and procedures.

REQUIREMENTS

  • Must be able to read, write, and speak Spanish and English.
  • Bachelor's degree or equivalency in work experience and education required.
  • Previous experience in sales, human resources, or a service industry required.
  • Strong sales/marketing skills needed to meet business development goals.
  • Proven track record for successful business development.
  • Strong PC skills and the ability to navigate within the iforce system
  • Must have strong written and verbal communication skills, as well as strong customer service skills.
  • Ability to advise, counsel, guide, and negotiate with others (e.g., staff, temporaries).
  • Ability to develop (i.e., through teaching, training, etc.) the professional skills of employees.
  • Ability to analyze and evaluate people, data, and things to determine courses of action.
  • Ability to effectively and tactfully deal with people.
  • Ability to shift back and forth between two or more tasks.
  • Ability to understand and accurately apply basic math skills.
  • Ability to make competent use of work-related equipment and materials.
  • Ability to access areas where needed people, information or equipment are located.
  • Ability to produce results within an unstructured environment and have the flexibility to identify and respond to changes in priorities.

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