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Dental Front Office Assistant
3 months ago
Are you passionate about delivering exceptional patient experiences and being the first point of contact in a dental office? We are looking for a motivated and personable Front Desk Dental Patient Coordinator to join our team. If you thrive in a fast-paced environment and have excellent organizational skills, we want to hear from you
About the Practice:Accent Smile-Belle Meade is a high-performing general dentistry practice that specializes in providing exceptional patient experiences. Serving the Nashville area for 28 years, we take pride in treating our patients and team like family. Our office works closely with our sister location in Dickson, TN, maintaining a positive and supportive relationship between practices. Join us in continuing our tradition of excellence and family-like care
Responsibilities:- Greet Patients: Welcome patients, scan IDs, and confirm paperwork.
- Patient Paperwork: Send and verify completion of necessary forms.
- Answer Phone Calls: Provide excellent phone support.
- Communications: Respond promptly to emails and text messages.
- Insurance Verification: Verify patient insurance details (primary responsibility).
- Appointment Management: Confirm and schedule appointments.
- Referrals: Manage referrals and referral correspondence.
- Assist with Check-Out: Support patient check-out as needed.
- End of Day: Ensure chart notes are complete and the office is properly closed.
- Medications for Surgeries: Call in and email medications for upcoming
- New Patient Report: Run reports and fill in any missing referrals.
- Office Maintenance: Stock supplies, fill the front office refreshment areas
- Scan Invoices: Handle invoices from labs, suppliers, and other vendors.
- Social Media: Gather pictures of the team and send to the marketing coordinator.
- Competitive Compensation
- Potential for bonuses
- Health insurance, including dental (of course)
- Paid time off
- Professional on-the-job training and guidance
- 401K
- Growth opportunities
- Potential for monthly bonuses
- High school diploma or GED required
- 2+ years of experience (preferred)
- Basic understanding of dental procedures and terminology
- Positive attitude with a focus on teamwork
- Experience with Open Dental and Dental Intel is preferred but not required
- Organization, prioritization, and multitasking skills
- Ability to listen well and quickly fulfill office needs
- Good judgment and critical thinking skills
- Excellent customer service abilities and a cheerful, friendly demeanor
- Strong written and verbal communication skills
- Familiarity with common insurance forms and policies and answering related questions
- Ability to handle referrals to outside specialists
- Team mentality and the ability to accept and apply constructive criticism
- Collaborative Environment: Work with a supportive and professional team.
- Growth Opportunities: Advance your career in a dynamic dental practice. Patient-Centered Care: Contribute to creating a welcoming and efficient patient experience.
- General Practice
- Fee for Service
- Insurance
- Scheduling
- PPO
- Dental Intel
- Open Dental
