Current jobs related to IT Help Desk Associate II - Ithaca - CFCU Community Credit Union

  • Help Desk Associate

    4 weeks ago

    Ithaca, New York, United States CFCU Community Credit Union Full time

    Job Title: Help Desk AssociateCFCU Community Credit Union is seeking a skilled Help Desk Associate to join our team. As a Help Desk Associate, you will provide technical support and assistance to our employees, helping them resolve computer-related issues.Responsibilities:Provide first-level technical assistance to employees with computer-related...

  • IT Help Desk Associate I

    1 month ago

    Ithaca, United States CFCU Community Credit Union Full time

    Description:CFCU Community Credit Union (CFCU) is seeking a talented Information Technology (IT) Help Desk Associate II to join the department. The successful candidate will provide first level technical assistance and support to CFCU employees by helping resolve computer related issues.Requirements:& Responsibilities:· Provides on-going support and first...

  • IT Help Desk Associate I

    3 weeks ago

    Ithaca, United States CFCU Community Credit Union Full time

    CFCU Community Credit Union (CFCU) is seeking a talented Information Technology (IT) Help Desk Associate II to join the department. The successful candidate will provide first level technical assistance and support to CFCU employees by helping resolve computer related issues. Requirements & Responsibilities: • Provides on-going support and first level...

  • Front Desk Associate

    1 month ago

    Ithaca, New York, United States Twin Tier Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Twin Tier Hospitality. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesHandle guest registration and room assignments,...

  • IT Support Specialist

    4 weeks ago

    Ithaca, United States CFCU Community Credit Union Full time

    Job Title: IT Help Desk Associate IICFCU Community Credit Union is seeking a skilled IT Help Desk Associate II to join our team. As a key member of our IT department, you will provide first-level technical assistance and support to our employees, helping to resolve computer-related issues and ensure the smooth operation of our systems.Key...

  • Customer Service Desk Staff

    4 weeks ago

    Ithaca, United States GreenStar Cooperative Inc Full time

    Job Type Full-time Description GreenStar offers excellent time off benefits as well as flexible and affordable health care optionsPurpose: To ensure prompt and courteous customer service; provide support to and back up for front end operations, and cashiers; ensure accurate cash handling and communication during shifts. To create a hospitable environment...

  • Laboratory Assistant II

    3 weeks ago

    Ithaca, New York, United States Cayuga Health System Full time

    Job SummaryCayuga Health System is seeking a skilled Laboratory Assistant II to join our team. As a Laboratory Assistant II, you will play a critical role in ensuring the smooth operation of our laboratory services.Key ResponsibilitiesPerform phlebotomy on adult and pediatric patients, as well as daily tasks such as centrifuging, aliquoting, and stabilizing...

  • Veterinary Technician II

    3 weeks ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryCornell University Hospital for Animals is seeking a skilled Licensed Veterinary Technician II to join our team in Ithaca, NY. As a key member of our Internal Medicine department, you will play a vital role in providing exceptional care to our small animal clients.ResponsibilitiesCoordinate patient care and procedures, ensuring seamless delivery...

  • Veterinary Technician II

    4 weeks ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryCornell University Hospital for Animals is seeking a skilled Licensed Veterinary Technician II to join our Internal Medicine team. As a key member of our team, you will play a vital role in providing exceptional patient care and support to our clients and their pets.ResponsibilitiesCoordinate patient care and procedures, ensuring seamless delivery...

  • Licensed Veterinary Technician II

    3 weeks ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryCornell University Hospital for Animals is seeking a skilled Licensed Veterinary Technician II to join our team. As a key member of our veterinary care team, you will provide exceptional patient care, support our veterinarians, and contribute to the advancement of veterinary medicine.Key ResponsibilitiesProvide high-quality patient care, including...

  • Licensed Veterinary Technician II

    7 days ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryCornell University is seeking a skilled Licensed Veterinary Technician II to join our team in the Companion Animal Hospital. As a key member of our Internal Medicine department, you will play a vital role in providing exceptional care to our small animal clientele.Key Responsibilities:Coordinate the receiving and workup of incoming cases from...

  • Licensed Veterinary Technician II

    3 days ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryWe are seeking a highly skilled and dedicated Licensed Veterinary Technician II to join our team at the Cornell University Hospital for Animals. As a key member of our Exotics Service, you will be responsible for providing exceptional patient care, client service, and educational support to our veterinary students and staff.Key...

  • Licensed Veterinary Technician II

    4 weeks ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryCornell University is seeking a highly skilled and compassionate Licensed Veterinary Technician II to join our team at the Companion Animal Hospital. As a key member of our Internal Medicine department, you will play a vital role in providing exceptional care to our small animal clientele, seeing over 30,000 cases a year.ResponsibilitiesAssist...

  • Licensed Veterinary Technician II

    3 weeks ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryCornell University Equine and Nemo Farm Animal Hospital is seeking a skilled Licensed Veterinary Technician II to join our team. As a key member of our Nursing Care Team, you will provide exceptional patient care and contribute to a collaborative and dynamic work environment.Key ResponsibilitiesProvide high-quality nursing care to patients,...

  • Licensed Veterinary Technician II

    3 weeks ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryCornell University Hospital for Animals is seeking a skilled Licensed Veterinary Technician II to join our Internal Medicine team. As a key member of our team, you will play a vital role in providing exceptional patient care and contributing to the success of our service.ResponsibilitiesCoordinate the receiving and workup of incoming cases from...

  • Veterinary Technician II

    3 days ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryWe are seeking a highly skilled and dedicated Licensed Veterinary Technician II to join our Exotic Animal Care team at Cornell University Hospital for Animals. As a key member of our team, you will be responsible for providing exceptional patient care, client service, and educational support to our students and staff.Key ResponsibilitiesAssist...

  • Veterinary Technician II Position

    3 days ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryWe are seeking a highly skilled Licensed Veterinary Technician II to join our team at the Cornell University Hospital for Animals. As a key member of our Internal Medicine department, you will play a critical role in providing exceptional patient care and contributing to the success of our service.Key ResponsibilitiesCoordinate the receiving and...

  • Licensed Veterinary Technician II

    4 days ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryWe are seeking a highly skilled Licensed Veterinary Technician II to join our team at the Cornell University Hospital for Animals. As a key member of our Internal Medicine department, you will play a critical role in providing exceptional care to our small animal clientele.Key ResponsibilitiesCoordinate the receiving and workup of incoming cases...

  • Licensed Veterinary Technician II

    4 days ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryWe are seeking a highly skilled Licensed Veterinary Technician II to join our team at Cornell University Hospital for Animals. As a key member of our Internal Medicine department, you will play a vital role in providing exceptional care to our small animal clientele.Key ResponsibilitiesCoordinate receiving and workup of incoming cases from the...

  • Licensed Veterinary Technician II

    4 days ago

    Ithaca, New York, United States Cornell University Full time

    Job SummaryWe are seeking a highly skilled Licensed Veterinary Technician II to join our team at the Cornell University Hospital for Animals. As a key member of our Internal Medicine department, you will play a critical role in providing exceptional care to our small animal clientele.Key Responsibilities:Coordinate the receiving and workup of incoming cases...

IT Help Desk Associate II

3 months ago

Ithaca, United States CFCU Community Credit Union Full time
Job DescriptionJob DescriptionDescription:

CFCU Community Credit Union (CFCU) is seeking a talented Information Technology (IT) Help Desk Associate II to join the department. The successful candidate will provide first level technical assistance and support to CFCU employees by helping resolve computer related issues.

Requirements:

& Responsibilities:

· Provides on-going support and first level technical assistance to all Credit Union staff with issues related to computer systems.

· Responds to queries either in person, over the phone, or through email.

· Investigates user problems and identifies their source; determines possible solutions; discusses testing and implementation of solutions with IT Specialist(s) and IT Manager.

· Performs basic troubleshooting of systems and applications to identify and correct malfunctions and other operational difficulties, coordinating with IT staff and third-party vendors as appropriate.

· Provides refresher training to staff on systems features as appropriate.

· Performs hardware/software upgrades to existing computer equipment. Notifies users of new useful features available through product updates. Provides software and hardware support to credit union staff and volunteers by providing first level technical assistance for troubleshooting, maintenance, and repair of PCs, printers, terminals, etc.

· Assist in the purchasing, inventorying, and tracking of IT inventory.

· Reports significant and/or wide-spread issues to supervisor for escalation as appropriate.

· Provides supervisor with assigned reports in a timely, accurate manner. Utilizes and maintains help desk tracking software.

· Participate in cross training with other Information Technology staff.

· Performs responsibilities in accordance with all Credit Union standards, policies and procedures.

· Performs other job-related duties as assigned.


Desired Skills and Experience:

· One year to three years of similar or related experience.

· (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school with 5 years of related experience.

· Ability to learn and support new systems and application.

· Excellent client service skills.

· Ability to relate technical information to non-technical users.

· Ability to lift or move up to 50lbs.


Equal Employment Opportunity:

Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. CFCU provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.


#CFCU1