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Account Manager
3 weeks ago
Core Responsibilities:
- Achieve referral and other goals as identified by the Vice-President, Business.
- Conduct administrative tasks for providers, which may include, but are not limited to: conducting Rate Analyses preparing contracts and addendums, completing provider webinars and refreshers, troubleshooting provider issues, making follow-up calls to providers, gathering provider documentation, coordinating new provider onboarding and other provider-related duties as assigned.
- Manage accounts in assigned territory..
- Participate in B2B meetings as scheduled.
- Participate in 1:1 meetings with Vice-President, Services as scheduled.
- Manage Provider House Account providers within assigned territory to address potential issues and to re-engage providers to achieve referral growth goals.
- Assure that updated insurance documentation is on file for all assigned providers with priority to those with active clients.
- Engage new providers within assigned territory for potential partnership.
- Attend virtual and in-office training and meetings as scheduled by Management
- Other duties as assigned.
Qualifications, Skills, & Knowledge:
- BA/BS degree in business, marketing, or related field desired
- Experience in the sales, marketing and customer service in the healthcare industry desired
- Ability to travel if needed
- Demonstrated experience in
- Working with large, corporate accounts with multiple locations
- Developing, negotiating, and executing customized business agreements
- Development of customized product/service offerings unique to relationship
- Working in a sales system (e.g., Sandler, SPIN Selling, etc.)
- Working face-to-face, by phone, and highly adept in using virtual platforms
- Excellent communication skills (verbal & written)
- Public speaking: demonstrated ability to speak in front of large groups in person or virtually
- Proficient with automation tools including CRM (Salesforce) and Google Workspace (or similar programs)
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