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IT Field Service Technician

2 months ago


Ferndale, United States NW Technology Full time
Job DescriptionJob DescriptionSalary: $21 - $23 per hour DOE

IT Field Service Technician

 

We are a growing 22-year-old Managed Service Provider that supports and services IT for small to medium-sized businesses coast-to-coast. We are looking for an IT Technician to be part of our field team. The team member we are looking for will provide on-site front-line service, with the support of our call center team, to our clients in Western Washington.

 

A NW Technology Field Service Technician supports small to medium-sized business customers operate more efficiently by implementing the proper use of today's technologies. We are looking for candidates with an aptitude for IT, be customer-oriented, with natural troubleshooting skills. New hires onboard with a 6-week training and orientation program to ensure quality service to our clients. No minimum billings or quotas. Quality service is our objective.

 

Benefits Include:

  • Health, Dental, and Vision Insurance
  • Paid time off, vacation
  • Professional development assistance (We are a certification testing center.)
  • Retirement

 

Job Type: Full-time (Monday – Friday)

Shift: 8:00 am – 5:00 pm

Experience Preferred: 2-year degree or 1-year experience

Valid Washington State Driver’s license required

Must be able to lift up to 50 lbs

 

Technologies used:

  • Microsoft 365 (Exchange, SharePoint, OneDrive, Azure AD)
  • Google Workspace
  • Microsoft Active Directory
  • Desktop Operating Systems (Windows 10, Windows 11, Mac)
  • Desktop Applications (Outlook, Word, Excel, Teams, OneDrive)
  • Mobile Operating Systems (iOS, Android)
  • Mobile Device Managers
  • Networking (DNS, DHCP, Internet connectivity)
  • Windows networking (File sharing, printing)
  • Voice-over-IP phone systems
  • Surveillance Systems, Network Video Recorders
  • Basic Ethernet termination and testing.

 

NW Technology empowers its partner businesses through world-class IT solutions. If you like a challenge and enjoy working with amazing companies, while learning and being an integral member of a cohesive team, then this is the place for you. Check us out at www.nwtechnology.com