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Design Studio Host/Hostess
2 months ago
This position is located in Las Cruces, New Mexico.
Job Description:
The primary purpose of our company is to provide a WORLD-CLASS EXPERIENCE to our home buyers and homeowners. The Design Studio Host / Hostess will oversee the off-site design studio within the given Division. This includes ensuring standards are kept, and customer service is provided for guests with appointments and walk-ins. The Design Studio Host / Hostess will assist prospects in the Design Studio and connect new prospects with Sales Associates as needed.
This job description may not encompass the entire scope of this role, as other duties may be assigned by management.
Duties/Responsibilities:- Ensure Design Studio is"Grand Opening Ready" each and every day.
- AssistProspectiveandCurrentCustomerswithinformationonFrenchBrothersHomesaswell basic Design Studio options.
- MaintainaccurateCRMdataforanyprospective
- AssisttheDesign &Selectionsteaminmakingsurethatsamplesarecurrentand
- AttendproducttrainingbyDesignTeamorVendorsonnewproductsandoptions
- Working knowledge of InsearchOn-line design studio and DesignCatalogues for each level of community offered.
- Assist the sales team in the basic discovery of prospective customers' permission and schedule appointments with the sales team as needed.
- Assist the Sales Team and Marketing Manager in any events held at the Design studio.
- Assist the Division President with any needed items.
- Detail-orientated and professional.
- Exceptional communication skills.
- Proficient with Microsoft Office.
- Basic understanding of office equipment.
- Ability to work independently and reliably.
- Ability to organize and prioritize tasks, including delegating tasks when appropriate.
- Flexible and adaptable in various situations and interacting with many different personalities.
- Knowledge of, or ability to quickly acquire, Hub Spot CRM, SharePoint, and the French Brothers 5/4/3 Customer mission.
- Ability to collaborate with the Division President, Marketing Manager, Online Sales Consultant, Main Office Staff, Selections Coordinator, designer, Construction Managers, and Builders.
- HighSchooldiplomaorequivalent
- 3-5 years of experience in a related role with customer service experience preferred.
French Brothers Homes is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
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