Medical Front Desk Receptionist

1 month ago


Mesa, United States AMI Network Full time
Job DescriptionJob Description

Job Title: Front Desk Medical Receptionist


**AT LEAST ONE YEAR OF MEDICAL RECEPTIONIST EXPERIENCE IS REQUIRED *** Resumes/applications will not be looked at if they are missing this requirement.


Schedule: M-F 8 am-5 pm

Pay: $16-18/hr depending on experience

Contract-to-hire. Full benefits are included once you are hired permanently.


Position Summary:

One of our top nonprofit clients in Mesa is seeking a bilingual Front Desk Receptionist for support

As the initial point of contact for the healthcare center, this role is essential in ensuring a positive patient experience. Responsibilities include welcoming patients, scheduling appointments, and managing administrative tasks.


Essential Duties and Responsibilities:

  • Greet patients and provide service information.
  • Schedule appointments and assist walk-in patients.
  • Answer calls and direct inquiries.
  • Register patients and maintain documentation.
  • Verify insurance coverage and collect payments.
  • Collaborate with healthcare staff for efficient patient flow.
  • Manage patient records and follow up on appointments.
  • Communicate patient concerns to management.
  • Assist with electronic medical records and document handling.
  • Perform additional tasks as directed by the Operations Manager.


Additional Duties:

  • Maintain composure under pressure.
  • Provide exceptional customer service.
  • Work well with the public.
  • Collaborate with a diverse community.
  • Possess computer skills, including eClinicalWorks.
  • Communicate effectively regardless of background.


Qualifications:

  • Education/Experience: High school diploma or equivalent; or relevant experience/training, or a combination of both. Proficiency in electronic medical records, preferably eClinicalWorks.
  • Bilingual in Spanish and English
  • Computer Skills: Proficient in MS Office and MS Office 365.
  • Certificates and Licenses: CPR with basic life support card, Fingerprint clearance card.


#staffing #normal #none #staff





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