Senior Technical Program Manager

3 weeks ago

Mountain View, United States SmartThings Full time
Job DescriptionJob DescriptionDescriptionWe’re SmartThings, one of the leading IoT ecosystems in the world, creating the most effortless way for anyone to create a smart home. As a wholly owned subsidiary of Samsung, our corporate offices are based in Minneapolis and the Bay Area.
More than 270 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple, powerful experiences across Samsung’s leading portfolio of phones, TVs, and appliances, and we offer the most versatile smart home experience as an open platform with a rich partner ecosystem. As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable and seamless to use.
Like the smartphone revolution, smart home technology is transforming the way we interact with the world around us. With SmartThings products, we’re reducing global emissions, improving service industries, and creating a safer, smarter planet. Come be a part of the transformation with us Do the SmartThings

SmartThings Culture & Ways of Working
SmartThings’ dynamic culture continuously moves forward with agility and determination, providing an opportunity for impactful contributions across all roles. Our commitment to diversity, equity, inclusion and belonging is deeply ingrained in our core values, fostering a culture that values,celebrates, and honors the unique perspectives and experiences of every individual. Embracing inclusive practices, we strive to cultivate a work environment where everyone thrives. 
At SmartThings, we’re creating immersive, interconnected experiences for both our customers and our team members. Our workplace mirrors this ethos, offering a versatile hybrid environment that nurtures personal connections and fosters collaborative efforts. It’s a place where we can harness the power of teamwork and also delve into focused solo work from the comfort of home a couple of days a week. Joining our team means being based in the vibrant Minneapolis/St. Paul area and working with us at our Minneapolis office three days a week, adding your unique touch to our collective journey. 
About The Role 

Samsung SmartThings is constantly working to bring new product to market, and we are seeking a Technical Program Manager (TPM) to drive our leading edge projects. As a Technical Program Manager, you will help lead complex software and firmware development projects through the entire lifecycle, from requirements definition to production deployment. By coordinating projects, resolving operational and technical issues, and managing key product development processes, you will deliver products and integrations that create value for SmartThings and our partners. Your work will be highly visible, showcased in globally-delivered products and services.
About The Team
The Technical Program Management team is a group of high performing, collaborative TPMs who excel at working with cross functional teams to deliver on SmartThings goals and initiatives. We’re passionate about bringing structure and organization to the ambiguous, and working with engineering and product teams to successfully deliver. 
Key Responsibilities
  • Provide program management leadership on complex software and hardware solutions; including facilitation of the Software Development Life Cycle (SDLC), identification and management of risks and coordination among teams. 
  • Provide program status updates to executives, partners and other stakeholders. 
  • Collaborate with the global Technical Program Management team to drive improvements in the program management practice area.

Skills Knowledge and ExpertiseInclusive Hiring Practices
If your skills and experience are close to what we’re looking for, we encourage you to apply. We know that abilities can be developed in many different ways, and some of the most educational paths have twists and turns. Diversity of thought creates the most creative teams, and we’re passionate about adding new perspectives to the conversation at SmartThings. Even if you aren’t certain you meet every requirement, we encourage you to apply 

What You Bring On Day One (Required Qualifications)
  • Bachelor's Degree
  • Demonstrated program management experience; including planning, project execution, and issue/risk management
  • Knowledge of the Software Development Life Cycle (SDLC)
  • Strong relationship building skills and the ability to work with varying levels of individual contributors and management.
  • 5 + years experience as Technical Program Manager for software projects preferred
  • Experience with formal engineering and product development processes (e.g. Scrum, Agile, SAFe)
  • Strong verbal and written communication skills. Able to concisely communicate with and influence stakeholders, engineers, partner teams, and executives
  • Comfortable working in a fast paced and sometimes high-pressure environment
  • Ability to identify and solve ambiguous problems
  • Experience with Jira/Confluence

Nice to Have
While not required for success in the role, it would be a bonus to have: 
  • Knowledge of Korean language
  • Knowledge of mobile and cloud software development
  • International business and organizational experience

SmartThings Benefits
  • We offer an attractive compensation package with comprehensive health benefits, including medical, dental, vision, and mental health; an HSA with employer contribution; life & disability insurance; FSAs for health and dependent care expenses; a competitive 401k with a 5% employer match, and more.
  • All of our employees enjoy unlimited PTO, 12 paid holidays, and a generous parental leave policy (8 weeks fully paid parental leave and 8 more fully paid weeks for childbirth recovery leave). 
  • Eligible employees benefit from our education reimbursement program, and all employees enjoy access to learning resources through O’Reilly.
  • Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and everyone has frequent opportunities to join forums and groups and participate in ongoing projects.

Compensation for this role for a candidate based in Mountain View is expected to be between $141,937 and $201,551

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