Medical Office Receptionist

3 weeks ago

Louisville, United States Primary Express Care Full time
Job DescriptionJob Description

We are looking for a dependable and driven Front Office Coordinator to become a part of our team at Primary Express Care. The role involves supporting the front office, patients, and clinicians at any designated location, managing patient interactions, check-in/out procedures, phone inquiries, in-person and remote patient assistance, scheduling follow-up appointments, and addressing various patient account and care-related concerns with top-notch customer service. The ideal candidate should have attention to detail, multitasking abilities, a friendly demeanor, teamwork skills, professional conduct, and a commitment to delivering exceptional customer service. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today

Compensation:

$20 - $23 hourly

Responsibilities:
  • Greet and assist patients in a polite manner, while handling all necessary paperwork
  • Review and process initial assessment paperwork and ensure completion
  • Manage phone calls, schedule new patient appointments, and provide support for various patient inquiries and requests.
  • Help patients with scheduling follow-up appointments, rescheduling as necessary, and managing both telehealth and in-person appointments.
  • Regularly review the schedule to ensure appointment accuracy and make any necessary adjustments.
  • Maintain the cleanliness and organization of the office's common areas.
  • Perform general office tasks, including sorting mail, scanning documents, and completing other assigned duties from the office manager or doctor.
Qualifications:
  • No prior experience is required as training will be provided.
  • Fluency in Spanish is essential.
  • Must have the ability to multitask effectively.
  • Should be capable of working both independently and as part of a team.
About Company

We are a growing medical organization that enhances patient's lives by improving access to primary care services.


This is a full/part-time position.

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