Patient Care Administrator

4 weeks ago


Austin, United States Austin Sleep Solutions Full time
Job DescriptionJob Description

Exciting Career Opportunity

Our company NEEDS a passionate, professional, caring individual to join our team

The Austin Sleep Solutions vision is to assist physicians to diagnose and treat obstructive sleep apnea for as many patients as possible

This is the perfect opportunity for someone who is looking to get started with their medical career without prior experience. We are a growing company and need motivated, self- starting, organized, and reliable people

Job Description:

Our sleep care administrator works in an admin space calling patients to make sure they are treating their sleep disorders and coordinating care. Call expectations are around 50 calls per day. The role relies heavily on the skill of managing priorities. To be successful you should have strong customer service skills and enjoy working with people

Duties include:

  • Verifying insurance online or over the phone
  • Calling patients to make sure they are actively treating their sleep apnea
  • Discussing sleep diagnosis and therapy process with patients
  • Coordinating with physicians on patient care
  • Coordinating with medical office team
  • Calling patients to schedule sleep study pickups
  • Referring patient out for therapy ordered by physician - sending documentation needed
  • Coordinating care between physicians and medical supply companies
  • Detail documentation in EMR systems

We know sleep is a specialized field and we are prepared to train the right individual

Our ideal experienced candidate will have experience with the following responsibilities but not limited to:

  • Communicating with patients confidently and compassionately
  • Working alongside other medical professionals such as MA’s, PA’s and MD’s.
  • Medical documentation/EMR knowledge
  • Insurance verification
  • Knowledge of sleep disorders is a plus
  • Patient care management
  • Scheduling appointments
  • Intermediate computer knowledge/fast typing speed
  • Bilingual (English & Spanish) is a plus.

Job Type: Full-time – 35 to 40 hours per week

Pay: $15.00 - $18.00 per hour

Location: South Austin – Admin Office Setting

Schedule: Monday thru Friday

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off


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