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Administrative Care Technician

4 months ago


Austin, United States St. David's South Austin Medical Center Full time

**Introduction**:
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as a(an) Administrative Care Technician today with St. David's South Austin Medical Center.

**Benefits**:
St. David's South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

**Job Summary and Qualifications**:
The Administrative Care Tech contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Administrative Care Tech functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment. As a member of the patient care team, the Administrative Care Tech assists the nursing staff in providing basic patient care.

**What you will do in this role**:

- Greet patients and visitors in waiting areas, directing them to other departments, and keeping them informed of wait times.
- Promotes a positive, customer-oriented demeanor.
- Perform patient-centered secretarial tasks, such as physician order entry and creating, labeling, and organizing patient charts. Disassemble and file charts after discharge.
- Maintain patient confidentiality at all times.
- Perform rounding and respond to call lights and patient requests.
- Assist in the setup, removal, and cleaning of equipment.
- Identify malfunctioning equipment and initiate repairs.
- Monitor unit and patient rooms to assess availability of supplies.

**What qualifications you will need**:

- Basic Cardiac Life Support must be obtained within 30 days of employment start date

St. David's South Austin Medical Center, which is part of St. David's HealthCare. We are a 368-bed acute care facility offering a range of complex specialties and sub-specialties. Our services include a nationally accredited oncology program with the area's only adult Transplant and Cellular Therapy Program; advanced trauma care with a Level II trauma center; comprehensive cardiac, stroke and orthopedic programs; full-service maternity and newborn care; and two full-service emergency centers in the communities of Bee Cave and Bastrop. St. David's South Austin Medical Center is affiliated with the Texas Institute for Robotic Surgery. We offer advanced robotic services for orthopedics, open heart and lung surgery, complex GI surgery, surgical oncology, general surgery, colorectal surgery, and urology. It was one of the first hospitals in Central Texas to combine the use of CT imaging and robotics to detect early stage lung cancer.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, re