![BMS Partners](https://media.trabajo.org/img/noimg.jpg)
BDC Agent
4 weeks ago
Broward Motorsports of Ft. Lauderdale
**About Us**
At Broward Motorsports of Ft. Lauderdale, we pride ourselves on being a leader in the Powersports industry, providing top-notch vehicles, parts, and service to the outdoor enthusiast. We are committed to ensuring our customers have an exceptional experience, and we’re looking for a passionate BDC Agent to help us achieve that goal
**Position Overview**
As a BDC Agent at our Powersports dealership, you will be the first point of contact for our customers. You will play a key role in managing customer inquiries, scheduling appointments, and enhancing the overall customer experience. If you have a passion for Powersports and excellent communication skills, we want to hear from you
**Key Responsibilities**
- Respond promptly and professionally to inbound customer calls, emails, and chats.
- Qualify leads and schedule appointments for sales and service departments.
- Follow up with customers to ensure satisfaction and encourage future business opportunities.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales and service teams to ensure seamless communication and exceptional service.
- Assist in marketing initiatives to promote dealership events and promotions.
**Qualifications**
- Previous experience in a customer service or BDC role, preferably in the automotive or Powersports industry.
- Strong communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Proficient with CRM software and Microsoft Office Suite.
- Passion for Powersports and a commitment to providing excellent customer service.
**What We Offer**
- Competitive salary with performance-based bonuses.
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for career advancement within our growing dealership.
- A positive and supportive work environment with a team that shares your passion for Powersports.
Join us in delivering unforgettable experiences to our customers while enjoying the thrill of Powersports We look forward to hearing from you
**Broward Motorsports of Ft. Lauderdale is an equal opportunity employer.**
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