Patient Support Specialist
4 weeks ago
A well-stablished pharmaceutical services company is seeking to hire Patient Support Representatives to join their location in Whippany, NJ. This is an onsite, M-F opportunity.
Responsibilities:
- Interacting directly with patients, physicians, and/or pharmacies related to providing access to care on behalf of our client's copay assistance programs.
- Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds.
- Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.
Desired Qualifications:
- Strong oral and written communication skills.
- Must have an extreme sense of patient/customer empathy.
- Previous experience working in a healthcare or pharmaceutical organization.
This position is an immediate opening Qualified candidates will be contacted within 24 hours of resume submission.
Zing Recruiting, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Zing Recruiting’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. Zing Recruiting is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.
Job Type: Full-time
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