Front Desk Receptionist

3 months ago


Fullerton, United States Rezolut Full time
Job DescriptionJob Description

Shin Imaging Rezolut LLC, is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology — to achieve better health outcomes.


Shin Imaging provides a full range of diagnostic imaging services to meet the needs of all patients and referring physicians and utilizes cutting-edge technology to provide the best imaging possible.


Full job description

Job overview:

As a Front Desk Receptionist/ Back-office call center representative, you will be responsible for proactively reaching out to customers via telephone to provide assistance, resolve issues, gather feedback, and promote products or services. You will serve as frontline frontline representative of our company, ensuring positive interactions and fostering strong customer relationships. Your goal will be to enhance customer satisfaction, answer calls, and assist patients.


Key Responsibilities:

  • Conduct all incoming calls to our patients and providers to deliver exceptional customer service.
  • Engage with customers in a professional and courteous manner, actively listening to their needs and concerns.
  • Provide accurate information about our sites and services.
  • Follow scripted communication guidelines while adapting to customer responses and maintaining a conversational tone.
  • Meet or exceed daily, weekly, and monthly performance metrics and including call volumes.
  • Collaborate effectively with team members and other departments to ensure all the calls are taken care of.
  • Stay updated on product knowledge, industry trends, and company updates to provide informed assistance to customers.


Qualifications:

  • High school diploma or equivalent; additional education or certifications in customer service or sales is a plus.
  • Excellent communication skills, both verbal and written, with a clear and articulate phone manner.
  • Strong interpersonal skills, with the ability to build rapport and empathize with customers.

Benefits:

  • 401K
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid holidays
  • Parental leave
  • Vision Insurance


Job Type:

Fulltime (Flexible schedule/ even evening)

Salary: $19-$22

Job Type: Full-time

Pay: $19.00 - $22.00 per hour


Experience level:

  • 1 year
  • Under 1 year

Medical specialties:

  • Radiology

Schedule:

  • 8 hour shift
  • Day shift

Ability to Relocate:

  • Fullerton, CA 92835: Relocate before starting work (Required)

Work Location: In person


Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



  • Fullerton, United States CareerBuilder Full time

    Shin Imaging Rezolut LLC, is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology to achieve better health outcomes. Shin Imaging provides a full range of diagnostic imaging services to meet the needs of all patients and...


  • Fullerton, United States Gymboree Play and Music Full time

    Looking for a fun job in a great atmosphere? Are you playful charismatic, music and great with infants, toddlers, preschoolers and their parents? Are you great with Customer Service? Do you like to sing out loud and create fun?! Gymboree Play & Music is looking for a Part Time Teacher for our Play & Learn, and School Skills classes, Birthday Party Play...


  • Fullerton, California, United States Rezolut Full time

    Job OverviewShin Imaging Center, a part of Rezolut, is seeking a Patient Scheduling Coordinator.About Rezolut & Shin Imaging:Rezolut is a rapidly growing national platform specializing in diagnostic medical imaging services. Our mission is to deliver exceptional patient care through the integration of advanced technology, ultimately leading to improved...


  • Fullerton, United States Rezolut Full time

    Job DescriptionJob DescriptionShin Imaging Center, a Rezolut Company, is looking for a Patient Scheduler to join our team!Who is Rezolut & Shin Imaging?Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology — to...


  • Fullerton, California, United States Aston Carter Full time

    Job Description• Answer PO Hotline• Enter trade payables into A/Pay • Process purchases on company credit cards• Research issues with purchase orders• Create purchase orders and link to work orders and construction jobs• Enter parts onto a service work order and input invoice to accounts payable• Vendor invoice research• Call vendors and...


  • Fullerton, California, United States Gymboree Play and Music Full time

    Position Overview:Are you passionate about nurturing young minds in a lively environment? If you possess a playful spirit and a love for music, this role may be ideal for you. We are seeking a dedicated individual to serve as a Part-Time Educator for our Play & Learn and School Skills classes, as well as a Birthday Party Play Leader during weekdays,...


  • Fullerton, California, United States Gymboree Play and Music Full time

    Position Overview:We are seeking an enthusiastic and engaging individual to join our team as a part-time educator and customer service representative. This role combines teaching our Play & Learn and School Skills classes with front desk responsibilities, creating a vibrant environment for children and their families.Key Responsibilities:As a vital member of...


  • Fullerton, California, United States Gymboree Play and Music Full time

    Position Overview:We are seeking an enthusiastic and engaging individual to join our team as a part-time educator and customer service representative. This role combines teaching our Play & Learn and School Skills classes with front desk responsibilities, ensuring a welcoming environment for families.Key Responsibilities:As a member of our staff, you will be...


  • Fullerton, United States Club Pilates Full time

    Job DescriptionJob DescriptionBorn in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with...


  • Fullerton, United States Club Pilates Full time

    Job DescriptionJob DescriptionBorn in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with...


  • Fullerton, United States Supreme Fitness Group Full time

    Job DescriptionJob Description*In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of...

  • Treatment Coordinator

    4 weeks ago


    Fullerton, United States Dental Views Full time

    Job Opportunity: Treatment Coordinator at Dental Views Are you a passionate and dedicated Treatment Coordinator seeking a rewarding career in a unique and patient-centric environment? Look no further! At Dental Views, we're not just a dental practice-we're a community driven by core values that set us apart. We're inviting coordinators to join our team and...


  • Fullerton, California, United States Marksman Security Full time

    Position Overview: Marksman Security Corporation is actively seeking to fill the role of Security Support Officer. We are looking for candidates who are adaptable and willing to work various shifts, including weekends, evenings, and holidays as required. The ability to respond to assignments with minimal notice is essential. Compensation: $20.00 Per Hour The...

  • Treatment Coordinator

    4 weeks ago


    Fullerton, United States Dental Views Full time

    Job Opportunity: Treatment Coordinator at Dental Views Are you a passionate and dedicated Treatment Coordinator seeking a rewarding career in a unique and patient-centric environment? Look no further! At Dental Views, we're not just a dental practice-we're a community driven by core values that set us apart. We're inviting coordinators to join our team and...


  • Fullerton, California, United States Dental Views Full time

    Job Opportunity: Patient Care Coordinator at Dental Views Are you a dedicated and enthusiastic Patient Care Coordinator looking for a fulfilling role in a distinctive and patient-focused setting? At Dental Views, we are more than just a dental office; we are a community built on core principles that distinguish us from the rest. We invite coordinators to...


  • Fullerton, United States CubeSmart Full time

    **Bilingual Retail Sales Associate II (Full-Time) English/Spanish speaking** CAROUSEL_PARAGRAPH * Fullerton, California * Customer Service/Retail * 13916 ** Share Job** ** Job Description** **Overview** **At CubeSmart, our culture makes the difference. When we say its whats *inside* that counts, we are saying you count** **Responsibilities** **What...

  • Retail Sales Associate

    3 months ago


    Fullerton, United States CubeSmart Full time

    **Retail Sales Associate (Full-Time)** CAROUSEL_PARAGRAPH * Fullerton, California * Customer Service/Retail * 13916 ** Share Job** ** Job Description** **Overview** **At CubeSmart, our culture makes the difference. When we say its whats *inside* that counts, we are saying you count** **Responsibilities** **What CubeSmart offers:** Non-Traditional Retail...

  • House Attendant-Lobby

    1 month ago


    Fullerton, United States Marriott Fullerton @CA State Full time

    Job Summary: Versin en espaol disponible a pedido. The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee...


  • Fullerton, California, United States ODK Media Full time

    Job OverviewPosition: Administrative AssistantLocation: Fullerton, CA (Onsite)ODK Media, Inc. is a leading media organization based in Fullerton, CA, dedicated to providing access to premium international content through its streaming platforms. We are currently seeking an Administrative Assistant to facilitate the daily administrative functions and provide...


  • Fullerton, California, United States ODK Media Full time

    Job OverviewPosition Title: Administrative AssistantLocation: Fullerton, CA (Onsite)Company Overview: ODK Media, Inc. is a prominent media organization based in Fullerton, CA, dedicated to delivering premium international content through its streaming platforms, including OnDemandKorea, OnDemandChina, and OnDemandViet. The company also collaborates with...