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HRDI: Front Door Diversion Coordinator

1 month ago


Chicago, United States Friend Health Full time
Job DescriptionJob Description

Position Title:       Front Door Diversion Coordinator

Reports To:   Clinical Director

Department: OMH

Non-Exempt Status

Grade:   TBD

Last Revised:  01/2023

POSITION SUMMARY

  • Primary responsibilities is to oversee and provide intake assessments to referrals received from PAS-R and community partners. Additionally, outreach and market to alternative site for referrals to the Front Door Diversion Program
  • Outreach to Continued Engagement of Consumers Leaving EDs or Inpatient Units without Agreeing to Alternative Care Options: To increase the likelihood of avoiding institutional level of care, the Provider shall have the capacity to conduct telephone or face-to-face outreach:

To consumers who were provided recommendations for alternative care options but left the ED or inpatient unit without agreeing to active services.

    • Provide continuing care management for consumers accepting alternative care options until a hard hand-off is accomplished with the next level care provider.

POSITION RESPONSIBILITIES

  • Provide community outreach and engagement via marketing and scheduled meetings with referring entities
  • Submit weekly reports on referrals and outcomes.
  • Meet with Supervisor to discuss program updates, referrals, and diversion outcomes.
  • Provide ongoing supervision and trainings to staff.
  • Assist staff with conducting assessments for referrals
  • Assign clients to staff to provide clients with ongoing case management services.
  • Participate in staff meetings and supervision as scheduled.
  • Attend staff development training and seminars as approved by supervisor.
  • Establish relationships with key individuals within the community, especially as a resource for program participants.
  • Conduct and/or participate in speaking engagements to promote the program, as directed.
  • Secure participant agreements for referral sources
  • Provide community-based case management to clients refusing treatment at the time of discharge from an In-patient setting.
  • Assist with completing general intake assessments for walk-in clients
  • Attend Front Door Diversion meetings with state
  • Other related duties as assigned by manager

QUALIFICATIONS

  • At least 2 years of related clinical and supervisory experience. Mastered degree preferred.
  • LSW, LPC preferred.
  • Knowledge of community/hospital associations/affiliations.
  • Excellent communication skills (oral and written communications).
  • Well organized, detailed oriented and able to function in a fast-paced work environment.
  • Knowledge of computers and applicable software.
  • Valid Driver’s license

WORKING CONDITIONS AND PHYSICAL EFFORT:

  • Has a working vehicle
  • Work is in office and community based
  • Moderate physical activity. Will require physical effort including frequent walking and occasional lifting up to 25-50 pounds as well as some extended periods of standing
  • Very limited exposure to physical risk

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