Spa Associate

4 weeks ago

Chapel Hill, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Hand and Stone Massage and Facial Spa, located in Chapel Hill, is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

If you are:


Passionate about customer service
Motivated by success.
Interested in Beauty, Health, and Wellness

Then we want to meet you We can train you on everything you need to know about the spa industry All you need is excellent customer service, sales skills, and a positive attitude

What We Offer:
Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk Build Your Own Paycheck with our membership sales model
Contests We give a friendly competition Put your sales and customer service skills to the test
Career Growth -You have the potential for rapid promotions, including management roles, based on performance
.Ongoing Training -We are ALWAYS learning and improving.
Flexible Hours- Part Time and Full Time shifts available
Positive and Professional Work Environment There is no I in team We work together to meet the goals of the spa and have fun, while being professional
Employee Discounts-Who wouldnt want discounts on products, services, AND gift cards?

How You Contribute to Success:


Meet membership sales goals commission experience helpful but not necessary.
Build client and member relationships to educate on options tailored to their needs.
Detailed knowledge of the menu of services dont worry, well train you
Excellent customer service to members and guests
Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Bring a positive can-do attitude At the front desk, you are the first impression of the spa
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned

Qualifications:

High School Diploma or Equivalent
18 years old or older please
Strong organization and attention to detail
Team player with the ability to work independently with minimal supervision.

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