Member Services Representative

2 months ago


Saint Louis, United States Planet Fitness - Midwest Management Group Full time
Job DescriptionJob DescriptionMember Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities


  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements


  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands


  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.



  • Saint Louis, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionBenefits:Health insuranceOpportunity for advancementPaid time off he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members,...


  • Saint Louis, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Saint Louis, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Saint Louis, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Saint Joseph, United States American Angus Association Full time

    Job DescriptionJob DescriptionThe American Angus Association is seeking qualified applicants for a Member Services Representative in its St. Joseph, MO office. Member Services Representatives are responsible for providing world-class customer service and support to the Association’s members and breeders. This role is important to the success of the...


  • St Louis, United States Gateway Metro Credit Union Full time

    Job Type Full-time Description A successful Member Service Representative, will build and maintain strong relationships with members and teammates, while completing routine teller transactions as well as receiving and processing memberships, checking/loan applications, and opening new services for members. They will also listen for the opportunity to...


  • Saint Louis, United States Planet Fitness - Midwest Management Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at Planet Fitness - Midwest Management Group. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesMember...


  • Saint Louis, United States Jon Chase - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • St Louis, United States Planet Fitness Full time

    Benefits: Health insurance Opportunity for advancement Paid time off he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests,...


  • Saint Paul, United States Blaze Credit Union Full time

    Do you have at least three years of experience working in a Financial Institution and are ready to move your career in a new challenging direction? Blaze Credit Union has a great opportunity to join our Member Experience Center (Call Center) helping Members over the phone with their financial needs. This position is responsible for answering incoming...


  • Saint Paul, United States Blaze Credit Union Full time

    Job DescriptionJob DescriptionDo you have at least three years of experience working in a Financial Institution and are ready to move your career in a new challenging direction? Blaze Credit Union has a great opportunity to join our Member Experience Center (Call Center) helping Members over the phone with their financial needs. This position is responsible...


  • Saint Louis, United States Planet Fitness - Midwest Management Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness - Midwest Management Group. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesMember...


  • Saint Louis, United States Planet Fitness - Midwest Management Group Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Handle all front...


  • Saint Louis, United States Percepta House Full time $47,500 - $52,000

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Saint Louis, MOJob Type: Full-timeJob Overview:We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for customers, providing exceptional service and support to...


  • Saint Paul, Minnesota, United States Ideal Credit Union Full time

    Ideal Credit Union is a large Twin Cities credit union with over one billion in assets and six branch locations. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services. We have an immediate opening for a Member Service Representative I position. This individual is...


  • Saint Louis, United States Delta Dental of Missouri Full time

    Job DescriptionJob DescriptionAre you passionate about delivering exceptional service? Delta Dental is seeking a Customer Service Representative who excels in a fast-paced environment. Your role will involve accurately resolving inquiries, documenting interactions, and collaborating with teams to handle escalated issues.If you have three years of experience...


  • Saint Louis, United States GOETZ INSURANCE AGENCY, LLC DBA GLOBALGREEN INSURANCE Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Goetz Insurance Agency, LLC DBA Globalgreen Insurance. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales support to our clients.Key Responsibilities:Maintain current business...


  • Saint-Brieuc, Bretagne, United States Apple Federal Credit Union Full time

    Why Choose Apple Federal Credit Union?Apple FCU is committed to fostering a community-centric workplace that values diversity and inclusion. We recognize that our employees are our greatest asset, and we are dedicated to supporting their professional growth and career paths. Our comprehensive benefits package includes health, vision, dental coverage, a...


  • Saint-Brieuc, Bretagne, United States Apple Federal Credit Union Full time

    Why Choose Apple Federal Credit Union?Apple FCU is dedicated to serving the community and values diversity in the workplace. We recognize that our employees are our greatest asset, and we are committed to fostering professional growth and supporting career development. Apple FCU provides an extensive benefits package, which includes health, vision, dental...


  • Saint Louis, United States Percepta House Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeJob Type: Full-timeLocation: Saint Louis, MOReports To: Customer Service ManagerJob Summary:We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. The ideal candidate will provide exceptional support by assisting customers with...