Community Outreach Leader

2 weeks ago

Asheville, United States Hopscotch Primary Care Full time
Job DescriptionJob DescriptionAbout Hopscotch Primary Care

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.

Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.

Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.

About the Role

At Hopscotch Health, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Health Clinic Team is responsible for delivering a high-quality, coordinated care experience for our patients at our clinics and within the healthcare system.

As the Community Outreach Leader, you will be a community builder and ambassador for Hopscotch Health. You will be responsible for building relationships throughout our communities, education community members about their healthcare options, and guiding local residents to becoming Hopscotch Health patients.

We pride ourselves on meeting patients where they need it most. You may be interacting with patients in a variety of settings, from the Hopscotch Health primary care clinic to community events and home visits.

This position is based in Asheville, NC. Your office will be home-based and you will travel locally as needed.

What You'll Do

As an Outreach Leader, you will serve as an ambassador for Hopscotch Health in the community and the primary point-of-contact for prospective patients. Specific responsibilities for this role will include, but are not limited to:

  • Community building
    • Prospecting, engaging, and building relationships with community organizations
    • Fostering a sense of community in Hopscotch Health clinics
    • Planning, executing, and attending Hopscotch Health events
    • Attending community events and engaging with prospective patients and/or partners
  • Sales
    • Thinking strategically to develop local relationships and partnerships
    • Developing, implementing, and executing an effective sales strategy to achieve patient acquisition targets
    • Generating leads by prospecting, building, and maintaining relationships throughout the community
    • Performing outreach via email, phone, and networking to foster prospective patients
    • Collaborating with marketing efforts to maximize effectiveness of outreach activities
    • Developing sales plans and forecasts over various time horizons (e.g., 3-month, 6-month) and measuring and reporting out progress to those plans
  • Relationship management
    • Following up with new patients to collect feedback and ensure their needs are being met
    • Tracking full-cycle outreach activities into Customer Relationship Management (CRM) system and other relevant business applications, from inputting new leads to successfully onboarding and retaining patients
    • Collect and document feedback from prospects and patients and adapt outreach to address challenges
    • Develop a portfolio of collaborative and mutually beneficial partnerships with community and business partners; create plans and manage plans to grow partnerships
    • Measure and report out on key sales and account metrics and performance to plan
About You

You would be a great fit for this position if you are interested in helping patients navigate their insurance eligibility and benefits, have basic knowledge of healthcare with an appetite for learning more, and have strong communication, collaboration, and interpersonal skills. Previous experience in healthcare is not required.

A great candidate for the role:

  • Is ambitious, organized, and energetic
  • Is empathetic and an active listener
  • Is a self-starter who is resourceful and doesn't need a lot of direction to succeed
  • Has a drive to succeed and want to control their own income
  • Has an ability to quickly connect and influence the right people
  • Builds trust quickly and can handle tough conversations
  • Is collaborative and contributes to the effectiveness to the overall team
  • Demonstrates good judgement professionally and ethically at all times
  • Enjoys talking with seniors
  • Is comfortable using email, Microsoft Office applications, and computer reporting tools; CRM experience preferred
  • Has access to personal transportation with a valid driver's license (required)
  • Has U.S. work authorization (required)

The following are preferred but not required:

  • Degree from a 2- or 4- year institution
  • Sales or account management experience
  • Healthcare knowledge

Additional skills and requirements for this role:

  • Positive and energetic attitude with solutions-oriented mindset and organized approach to working
  • Excellent interpersonal skills, with an ability to tell our story and engage prospective patients

From a cultural perspective, you: 

  • Create a culture of excellence, by bringing your best and encouraging the same from those around you
  • Put service to patients first and encourage the same of those around you
  • Take ownership and accountability for your work and for delivering results for patients
  • Assume the best in others and bring solutions to challenges with a focus on moving forward together
  • Show an active commitment to the team by collaborating and communicating proactively
  • Demonstrate a dedication to continuous improvement, in clinical and cultural settings

At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

  • Community Outreach Specialist I

    6 days ago

    Asheville, United States HCA Healthcare Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Community Outreach Specialist I with Mission Health Partners you can be a part of an organization that is devoted to giving back!BenefitsMission Health Partners, offers a total rewards package that supports the health, life,...

  • Community Outreach Specialist I

    6 days ago

    Asheville, North Carolina, United States HCA Healthcare Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Community Outreach Specialist I with Mission Health Partners you can be a part of an organization that is devoted to giving backBenefitsMission Health Partners, offers a total rewards package that supports the health, life,...

  • Community Outreach Specialist II

    7 days ago

    Asheville, North Carolina, United States HCA Healthcare Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Community Outreach Specialist II with Mission Health Partners you can be a part of an organization that is devoted to giving backBenefitsMission Health Partners, offers a total rewards package that supports the health, life,...

  • Community Relations Coordinator

    2 weeks ago

    Asheville, United States Hopscotch Primary Care Full time

    Job DescriptionJob DescriptionAbout Hopscotch Primary CareAt Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We...

  • Community Relations Coordinator

    23 hours ago

    Asheville, United States Hopscotch Primary Care Full time

    Job DescriptionJob DescriptionAbout Hopscotch Primary CareAt Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We...

  • Planned Parenthood Votes Field Director

    5 days ago

    Asheville, United States The Outreach Team Full time

    Field Directors (Charlotte, Raleigh, Wilmington, and Asheville, NC) The Outreach Team is a field firm specializing in face-to-face canvassing operations. We partner with the nation's leading progressive groups and organizations to impact critical elections. We are currently seeking Field Directors to join us on an important and exciting campaign to help...

  • Communications and Engagement Director

    1 month ago

    Asheville, United States Ymi Cultural Center Inc Full time

    Job DescriptionJob DescriptionPURPOSE OF THE POSITION A full-time, exempt position that will direct all program operations and help to oversee ongoing evaluation process including reporting to the City of Asheville and other funders. This is a leadership position will supervise the Community Engagement Supporter, recruit and engage volunteers and establish...

  • Communications and Engagement Director

    2 days ago

    Asheville, United States Ymi Cultural Center Inc Full time

    Job DescriptionJob DescriptionPURPOSE OF THE POSITION A full-time, exempt position that will direct all program operations and help to oversee ongoing evaluation process including reporting to the City of Asheville and other funders. This is a leadership position will supervise the Community Engagement Supporter, recruit and engage volunteers and establish...

  • Health Plan Enrollment and Outreach PACE

    6 days ago

    Asheville, North Carolina, United States HCA Healthcare Full time

    Description IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Health Plan Enrollment and Outreach Specialist PACE (Program of All Inclusive Care for the Elderly) Program opening with CarePartners today and find out what it truly means to be a part of the HCA Healthcare...

  • Executive Director, Community Solutions Incubator

    6 days ago

    Asheville, North Carolina, United States Thrive Asheville Full time

    Do you want to help shape the future of one of America'smost dynamic small cities? Thrive Asheville seeks an innovative andexperienced Executive Director to lead our work as an incubator forcommunity solutions. Thrive's mission is to collaborate with local residentsand leaders from diverse perspectives to understand our city'schallenges, forge new...

  • Community Support Counselor

    6 days ago

    Asheville, United States Asheville Humane Society Full time

    Job Type Full-time Description Since 1984, we've dedicated ourselves to ensuring every animal has the quality of life they deserve - a life worth living. Now, we go beyond our walls to help create a more humane community for pets and the people who love them. Asheville Humane Society is a 501(c)(3) non-profit organization. We do, however, hold the County...

  • Community Support Counselor

    5 days ago

    Asheville, United States Asheville Humane Society Full time

    Job Type Full-time Description Since 1984, we've dedicated ourselves to ensuring every animal has the quality of life they deserve - a life worth living. Now, we go beyond our walls to help create a more humane community for pets and the people who love them. Asheville Humane Society is a 501(c)(3) non-profit organization. We do, however, hold the County...

  • Team Leader

    7 days ago

    Asheville, United States Optical Cable Full time

    Basic Function: Performs functions to coordinate and focus the team’s efforts and encourages active team member participation. In coordination with the team, plan and prioritize activities to meet the production plan ensuring customer requirements are met. The team leader reviews with the team and Production Supervisor any anticipated or missed schedules,...

  • Maintenance Team Leader

    6 days ago

    Asheville, United States Cardinal Group Companies Full time

    POSITION: Maintenance Team Leader (Full-Time, Non-Exempt) COMPENSATION: $32 Hourly Rate, plus Benefits and Bonus eligibility SUMMARY The Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by...

  • Shift Leader

    2 weeks ago

    Asheville, United States Wingstop - Asheville NC Tunnel Rd Full time

    Wingstop - Asheville NC Tunnel Rd is looking for enthusiastic individuals to join our team in Asheville, NC as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Wingstop - Asheville NC Tunnel Rd is the right place for you. Shift Leader Job Essentials: -Must be able to...

  • Shift Leader

    2 weeks ago

    Asheville, United States Wingstop - Asheville NC Tunnel Rd Full time

    Wingstop - Asheville NC Tunnel Rd is looking for enthusiastic individuals to join our team in Asheville, NC as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Wingstop - Asheville NC Tunnel Rd is the right place for you. Shift Leader Job Essentials: -Must be able to...

  • Maintenance Team Leader

    5 days ago

    Asheville, United States Cardinal Group Management&Advisory LLC Full time

    Job DescriptionJob DescriptionPOSITION: Maintenance Team Leader (Full-Time, Non-Exempt) COMPENSATION: $32 Hourly Rate, plus Benefits and Bonus eligibilitySUMMARYThe Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the...

  • Shift Leaders

    5 days ago

    Asheville, United States Chick-fil-A - South Asheville Full time

    Job DescriptionJob DescriptionAre you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers’ lives and the communities it serves? Do you love working in a fast-paced team environment? Come and join our Chick-fil-A team!Chick fil-a is the industry leader in the QSR business. We are...

  • Youth Programs Group Leader

    2 weeks ago

    Asheville, United States JCC Association Full time

    Principal Responsibilities: Provide constant/appropriate supervision of a group of 10-25 school age children, and take care of their welfare, health and safety Engage in positive, developmentally appropriate interactions with children while setting appropriate limits, providing active listening, problem solving and positive redirection Tailor...

  • Wingstop - Shift Leader - Urgently Hiring

    2 weeks ago

    Asheville, United States Wingstop Full time

    Wingstop - Asheville NC Tunnel Rd is looking for enthusiastic individuals to join our team in Asheville, NC as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Wingstop - Asheville NC Tunnel Rd is the right place for you.Shift Leader Job Essentials:-Must be able to...