Front Desk Coordinator

2 weeks ago

Seattle, United States Vida Integrated Health - Madison Full time
Job DescriptionJob Description

Vida Integrated Health is seeking a Front Desk Coordinator to be part of our great team at our Vida Madison (Seattle) clinic


This is a patient-facing position, and the ideal candidate will have great customer service skills, be hard-working, and be energetic. Candidates with experience in hospitality or front office settings are preferred. Experience in the healthcare field and/or general knowledge of health insurance is a great advantage, but not required


Schedule: Full-time, Tuesday - Saturday

  • Tuesday - Thursday 10:30 am - 7:30 pm
  • Friday 9:30 am - 6:30 pm
  • Saturday 7:30 am - 1:00 pm


Perks & Benefits of Joining Vida:

  • Generous and Flexible Paid Time Off
  • Paid Holidays
  • Medical, Dental, Vision, Life Insurance, and more
  • Internal Wellness program with annual credits
  • Product & Supplement Discounts
  • 401(K) with employer match
Compensation:

$19 - $23 hourly

Responsibilities:
  • Greet and assist patients in a friendly and courteous manner
  • Check patients in and out, and schedule appointments in person and by phone
  • Answer phones and make calls
  • Collect payment, copays, and deductibles and inquire about previous balances
  • Explain insurance coverage to patients in a clear concise way
  • Prepare new records, files, and maintain records
  • Assist with projects, administrative tasks, and any other clinic task as assigned to support the team
  • Keep the front area neat and tidy at all times
Qualifications:
  • Ability to multitask – answer the phone, check-in, and schedule patients, respond to internal messages
  • Ability to maintain attention to detail while working in a fast-paced environment
  • Ability to work independently to complete and execute tasks, and the ability to work with others as a team as well as the ability to learn quickly from oral and written instructions
  • Strong customer service skills, verbal communication, and professionalism
  • Computer Skills (Word, Excel, Teams)
  • Must be able to lift up to 15 pounds – able to take out trash/shred container
About Company

We are a premier provider of integrated health care serving the greater Seattle area. Our team of fully licensed healthcare providers come together under one roof with one common purpose — to help you meet your goals. Our passionate specialists offer a range of treatments including chiropractic care, physical therapy, and more.


At Vida, we all work together alongside our patients, to create the most effective treatment plans and outcomes. Our providers actively collaborate and share knowledge in weekly patient roundtable meetings, and have the convenience of simply walking down the hall to chat to another provider. It is a great way to work, and the patients benefit enormously. For providers and patients alike, we believe “Together is Better”

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