Floating Teller/ Member Service Representative

4 weeks ago

Grafton, United States Kohler Credit Union Full time
Job DescriptionJob Description

Join Kohler Credit Union as a Full Time Floating Teller/Member Service Representative in the vibrant community of Grafton, WI. This position offers a dynamic opportunity to showcase your exceptional customer service skills You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Wage, and Paid Time Off. in a professional, supportive environment. As a pivotal point of contact for our valued members, you'll have the chance to make a real difference in their financial well-being. With a competitive hourly rate of $17.50, you can thrive in a role that rewards your dedication and enthusiasm for helping others succeed. Don't miss this exciting chance to be part of a team that prioritizes customer satisfaction and fosters a fun, customer-focused culture.

Apply today and embark on a fulfilling career at Kohler Credit Union

Your day to day as a Floating Teller/ Member Service Representative

As a Full Time Floating Teller/Member Service Representative at Kohler Credit Union, you will play a crucial role in our member's financial journeys by processing deposits, withdrawals, checks, and loan payments efficiently. Your expertise will not only enable you to provide top-notch service but also to identify opportunities to introduce our diverse range of financial products and services to meet member's evolving needs. Additionally, you will act as a reliable backup for our call center, assisting members with various financial transactions over the phone or online with a friendly and accurate approach. Your knowledge and dedication will shine as you address inquiries, provide account information, facilitate transfers, and even guide members through the application processes to ensure their satisfaction and continued trust in Kohler Credit Union.

What we're looking for in a Floating Teller/ Member Service Representative

To excel as a Full Time Floating Teller/Member Service Representative at Kohler Credit Union, essential skills include a high school diploma or GED, prior experience in customer service roles, and a solid foundation in basic math and computer operations. Proficiency in these areas will equip you to efficiently process financial transactions and handle member inquiries with confidence. Strong communication skills and the ability to work effectively in a fast-paced environment are crucial for ensuring excellent member service.

Additionally, a keen eye for detail and the capacity to adapt quickly to new information and procedures will help you navigate various tasks successfully. Your dedication to maintaining a customer-centered approach and willingness to go above and beyond to meet member needs will make you a valuable asset to our member service team at Kohler Credit Union.

Knowledge and skills required for the position are:

  • High school diploma or GED
  • Prior experience working in a customer service capacity
  • Basic math and computer skills
Ready to join our team?

If you believe that this position matches your requirements, applying for it is a breeze. Best of luck



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