Collections Specialist

2 weeks ago


Schuylkill Haven, United States Evans Delivery Full time
Job DescriptionJob DescriptionDescription:

We are seeking an Collections Specialist to join the team in Schuylkill Haven, PA The Collections Specialist will investigate and resolve customer billing and payment discrepancies.


Essential Job Duties

  • Collaborate with Evans’ Agents (Evans’ business partners, also the billing party) to ensure that established billing requirements are being followed
  • Resolve billing discrepancies between customers and Agents
  • Investigate customer payment discrepancies (over/short)
  • Proactively reach out to customers to resolve past due balances
  • Monitor accounts with past due balances
  • Work with Agents and outside collection agencies to collect on delinquent payments
  • Implement process improvements to eliminate recurring billing issues
  • Maintain thorough, concise records of all relevant account activity
Requirements:
  • High school diploma or equivalent
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
  • Strong typing skills
  • Analytical and detail-oriented
  • Top-notch organizational skills
  • Ability to quickly pivot from one task to another and remain calm under pressure
  • Ability to read, speak, write, and understand English in a professional manner


Preferred Qualifications

  • Customer service experience
  • Associate degree in Finance, Accounting, or related field
  • Accounting background
  • Banking experience


What's in it for me?

  • Paid on a weekly basis
  • Medical, Dental, and Vision Insurance
  • Company Paid Life Insurance
  • Company Paid Short Term Disability Insurance
  • Company Paid Long Term Disability Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with employer contributions
  • 401K Employer Match
  • Paid Vacation
  • 8 Paid Holidays
  • Employee Referral Bonus Program ($500)
  • The opportunity to work with a team of good humans


Schedule

In-Person, On-Site

Monday - Friday, 8:00am - 4:30pm


Location Address

100-110 West Columbia St, Schuylkill Haven, PA 17972


We have always been & will always be a family business. When a person partners with The Evans Network, they become a part of our family. That was the belief of our founder, Albert L. Evans, Sr. Founded in 1939 in Pottsville PA, the company has evolved into the largest Intermodal Drayage provider in the United States. As of today, expanded operations include Truckload, Flatbed, LTL/Final Mile and transportation/logistics services.



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