Current jobs related to Senior IS Service Desk Analyst - Philadelphia - Serigor Inc.

  • Senior Service Desk Analyst

    4 weeks ago

    Philadelphia, United States EisnerAdvisory Group LLC Full time

    Reference #: Req-6514 Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we...

  • Senior Service Desk Analyst

    4 weeks ago

    Philadelphia, United States EisnerAmper Full time

    Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you...

  • Lock Desk Analyst

    2 months ago

    Philadelphia, Pennsylvania, United States UMortgage Full time

    Lock Desk Analyst Department: Operations Team: Lock Desk What Sets Us Apart At UMortgage, we have a customer-centric, service-based approach. We primarily focus on home purchases, providing an emphasis on consumer education, real estate agent relationships, and a personalized experience for home buyers. Our goal is to empower our team members to provide a...

  • Lock Desk Analyst

    1 month ago

    Philadelphia, United States UMortgage Full time

    Job DescriptionJob DescriptionLock Desk Analyst  Department: Operations Team: Lock Desk  What Sets Us Apart At UMortgage, we have a customer-centric, service-based approach. We primarily focus on home purchases, providing an emphasis on consumer education, real estate agent relationships, and a personalized experience for home buyers. Our goal is to...

  • Senior Analyst

    1 week ago

    Philadelphia, United States QUAD, a SolomonEdwards Company Full time

    Senior Analyst Our client is seeking a Senior Analyst in the Philadelphia Suburban area.The Senior Analyst is a position that will work with a Senior Manager of Operations Analysis and will own core financial aspects of Operations including direct and indirect labor and field infrastructure.The Senior Analyst will be responsible...

  • Senior Analyst

    1 week ago

    philadelphia, United States QUAD, a SolomonEdwards Company Full time

    Senior Analyst Our client is seeking a Senior Analyst in the Philadelphia Suburban area.The Senior Analyst is a position that will work with a Senior Manager of Operations Analysis and will own core financial aspects of Operations including direct and indirect labor and field infrastructure.The Senior Analyst will be responsible...

  • Senior Financial Analyst

    2 months ago

    Philadelphia, United States Capital One Financial Corp Full time

    Center 1 (19052), United States of America, McLean, Virginia Senior Financial Analyst - Card Services The Card Services Finance team, within Card Finance, is seeking a Senior Financial Analyst to join our Fraud Finance team. The Fraud Finance team is responsible for supporting the Fraud Strategy organization, including full ownership of Fraud Strategy...

  • Systems Analyst II

    2 weeks ago

    Philadelphia, United States Damco Solutions Full time

    Systems Analyst II Requirement: This Systems Analyst I expect to be more senior and have 4-5+ years experience as systems admin, help desk/application support, monitoring, performance reporting, and issue resolution/management. Expected skills include: Previous Application Monitoring and Production Support Experience for Software Systems Required Desired:-...

  • Senior Analyst, Video Investment

    3 months ago

    Philadelphia, United States CMI Media Group Full time

    Description Position at CMI Media Group The Senior Analyst in Video Investment plays a pivotal role as a marketing partner within CMI Media Group. They're a valued team member, driving CMI Media Group's products and providing thought leadership in the video space. Their expertise spans various media platforms, including linear, broadcast, streaming, and...

  • Senior Analyst, Programmatic

    1 month ago

    Philadelphia, United States CMI Media Group Full time

    Description Position at CMI Media Group CMI Media Group, a leading healthcare-focused media planning and buying agency, is seeking a talented and experienced Senior Analyst, Programmatic to join our dynamic team. As a Senior Analyst, you will play a key role in shaping and optimizing programmatic advertising strategies for our diverse portfolio of...

  • Senior Financial Analyst

    2 months ago

    Philadelphia, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...

  • Senior Global Marketing Analyst

    3 weeks ago

    Philadelphia, United States Urban Outfitters , Inc. Full time

    Anthropologie is looking for a Senior Global Marketing Analyst to join our Analytics team as dedicated support for our International business primarily in the UK. The right candidate will possess a balance of quantitative rigor and analytical skills Marketing, Analyst, Senior Analyst, Global, Digital Sales, Technology, Retail, Analytics

  • LEAF Senior Credit Analyst-59IC

    3 weeks ago

    Philadelphia, United States M&T Bank Full time

    The Senior Credit Analyst is a resource to LEAF Sales personnel able to have complex credit discussions with Obligors, Vendors and others as needed. The Senior Credit Analyst also acts as a back-up in the Credit Managers absence. Duties include prep Credit Analyst, Senior, Analyst, Business Operations, Accounting, Banking, Technology, Credit

  • Help Desk Analyst

    1 week ago

    Philadelphia, United States DigiTran Technologies Inc. Full time

    Seeking for a IT Help Desk Support to join our team of qualified, diverse individuals. The qualified applicant will become part of Clients Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to answers questions; resolves computer problems for clients in person, or via...

  • Help Desk Analyst

    1 week ago

    Philadelphia, United States DigiTran Technologies Inc. Full time

    Seeking for a IT Help Desk Support to join our team of qualified, diverse individuals. The qualified applicant will become part of Clients Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to answers questions; resolves computer problems for clients in person, or via...

  • Senior HiTRUST Analyst

    3 days ago

    Philadelphia, United States Motion Recruitment Full time

    Are you a mid-senior level GRC Analyst looking to get involved with a nationally ranked, premier health network? There is a position available in the Allentown area in Pennsylvania­ at an enterprise healthcare group which offers a wide array of services including pediatrics, urgent care, specialists, and hospitals. This is a full-time Senior HiTRUST Analyst...

  • Senior Business Analyst

    5 days ago

    Philadelphia, United States Dale WorkForce Solutions Full time

    Client: Health Insurance CompanyJob: Senior Business AnalystLocation: On-site 3x/week in Philadelphia, PADuration: contract to hire (eligible to convert after 90 days on contract)Looking for a Senior Business Analyst to sit in the PMO that is very confident and can handle an executive level audience. The best candidate will be outgoing, confident and have...

  • Senior Business Analyst

    5 days ago

    Philadelphia, United States Dale WorkForce Solutions Full time

    Client: Health Insurance CompanyJob: Senior Business AnalystLocation: On-site 3x/week in Philadelphia, PADuration: contract to hire (eligible to convert after 90 days on contract)Looking for a Senior Business Analyst to sit in the PMO that is very confident and can handle an executive level audience. The best candidate will be outgoing, confident and have...

  • Senior Financial Analyst

    1 week ago

    Philadelphia, Pennsylvania, United States Apple Leisure Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Financial Analyst - Commercial Services to join our team at Apple Leisure Group. As a key member of our finance department, you will play a critical role in providing financial analysis and support to our commercial services team.Key ResponsibilitiesFinancial Analysis and Reporting: Provide...

  • Financial Services Analyst

    2 weeks ago

    Philadelphia, Pennsylvania, United States Spencer Stuart Full time

    Position Overview Spencer Stuart is in search of a dedicated Analyst to join our esteemed Financial Services Practice, focusing on Consumer Financial Services. This role is pivotal within our team, providing essential support and insights. Role Responsibilities As an Analyst, you will collaborate closely with Associates, Senior Associates, and Consultants,...

Senior IS Service Desk Analyst

1 month ago

Philadelphia, United States Serigor Inc. Full time
Job DescriptionJob Description

Job Title: Senior IS Service Desk Analyst

Location: Onsite - Philadelphia, PA

Duration: 6 months

Overview:

Our insurance client is looking for a Senior IS Service Desk Analyst Sr. to provide technical second level. Acts as department lead for staff assistance, training, and user issues.

Duties and Responsibilities:

  • Provides phone response to network users.
  • Opens user issue tickets in corporate-used tracking software.
  • Provides a second level support for all open ticket issues.
  • Follows up on open tickets until they are resolved.
  • Performs administrative tasks associated with tracking software.
  • Maintains database with user information, and equipment inventory.
  • Assists in creation of, and upgrades to Service Desk database.
  • Generates various reports as needed from corporate help desk tracking software.
  • Gathers information for systems reporting, to provide user communications regarding system outages and availability.
  • Acts as a liaison with the help desk and network engineers assigned to help desk tickets.
  • Assists Network Support, as needed, in corporate wide software installations as well as updates.
  • All other duties as assigned.

Education, Qualifications and Experience:

  • High School Diploma or equivalent required. College related courses/degree preferred. Applicable IS certifications preferred.
  • 5+ years helpdesk experience required.
  • Client-server applications in a Windows network environment
  • Knowledge of Windows 10 and 11 Operating systems
  • Desktop Phone Support from a Help Desk perspective
  • PC and laptop configurations from a Help Desk perspective
  • Familiar with Network attached devices (printers, scanners, etc )
  • Familiar with doing Hardware and Software installs via Proxy or RDP connections
  • Familiar with troubleshooting browser issues used to connect to web applications
  • Windows Active Directory knowledge
  • Must have a thorough knowledge of Microsoft Office.
  • Excellent verbal and written communication skills required.
  • Must have good phone skills.
  • Must demonstrate the ability to conduct staff meetings and training sessions.
  • Must be organized and able to manage several projects at one time.
  • Should have a good understanding of Microsoft Office and any other Corporate "shrink wrap" software package.