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Senior Product Designer
2 months ago
More than 270 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple, powerful experiences across Samsung’s leading portfolio of phones, TVs, and appliances, and we offer the most versatile smart home experience as an open platform with a rich partner ecosystem. As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable and seamless to use.
Like the smartphone revolution, smart home technology is transforming the way we interact with the world around us. With SmartThings products, we’re reducing global emissions, improving service industries, and creating a safer, smarter planet. Come be a part of the transformation with us Do the SmartThings
About The TeamSmartThings is a leader in smart home technology, dedicated to creating seamless and intuitive experiences that enhance the lives of our users. We partner with top enterprises to deliver innovative solutions that integrate smoothly into various ecosystems. Join our team and help shape the future of smart living. We are seeking a talented, collaborative, and curious Senior Product Designer to join our dynamic team. This is a unique opportunity to make an impact across the organization, applying your skills in product design, interaction design, and usability to build excellent user experiences within a global brand.
About the RoleAs a Senior Product Designer at SmartThings, you’ll partner with Product and Engineering teams in multiple areas of our business to shape the direction of critical user experiences. In some areas, you will directly mold the user experience for critical business partners, building and iterating toward a best-in-class interface to drive our expanding, industry-leading ecosystem. In other areas, you will partner closely with product and engineering teams to build and test high-fidelity prototypes, shaping the future of innovative new smart home services and solutions. In all cases, you will bring your design expertise, passion for user experience, partnership, and intellectual curiosity to guide SmartThings forward alongside your teammates.
Key ResponsibilitiesThis position is a hybrid role, based onsite 3 days a week at our office in Minneapolis, MN.
- User-Centric Design: Demonstrate commitment to improving customer experience by leading the design of user-centric interfaces, with an emphasis on the needs of SmartThings’ partners and enterprise customers
- Prototype Creation & Iteration: Develop high-fidelity mockups and prototypes to represent product vision and guide the development of new services and experiences. Use these to drive user testing as needed, and iterate based on feedback and findings
- Cross-Functional Collaboration: Work closely with product managers, engineers, program managers, and stakeholders, building trust across all parties while ensuring design feasibility, alignment with business objectives and product requirements, and meeting delivery timelines Continually promote true teamwork and partnership across functions in the way you work, seeking to understand perspectives and learn from failures together
- Research and Analysis: Conduct user research, usability testing, and competitive analysis to inform design decisions and improve user experiences
- Data-Driven Development: Partner with product and data team members to leverage qualitative and quantitative to deliver impact through exceptional user experience, including user surveys, click data, and user journey analysis
- Design Systems: Contribute to and maintain a consistent design system in partnership with brand design and engineering, ensuring cohesive experiences across products and platforms that align with global Samsung brand guidelines and integrate with engineering systems
- Innovation: Stay up-to-date with the latest design trends, tools, and technologies, and apply this knowledge to enhance our products
- Design Leadership: Share examples, insights, and industry knowledge with the broader SmartThings team to drive understanding of user experience concepts across the team
Skills, Knowledge and ExpertiseInclusive Hiring Practices
If your skills and experience are close to what we’re looking for, we encourage you to apply. We know that abilities can be developed in many different ways, and some of the most educational paths have twists and turns. Diversity of thought creates the most creative teams, and we’re passionate about adding new perspectives to the conversation at SmartThings. Even if you aren’t certain you meet every requirement, we encourage you to apply
What You Bring On Day One (Required Qualifications)
- 5+ years of experience in product design, with a strong portfolio showcasing past work on user-centric designs and/or mockups for B2B or complex B2C products
- Bachelor's degree
- Experience with project management tools (e.g., Jira), partnering with cross-functional teams, and balancing multiple projects and stakeholders
- Proficiency in design tools (Figma preferred) and prototyping tools like InVision
- Strong understanding of UX principles, user research, usability testing, and other data-driven design methodologies
- Excellent communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams
- Strong intellectual curiosity, empathy, and problem-solving skills, and the ability to think critically and creatively to solve problems
SmartThings Benefits
- We offer an attractive compensation package with comprehensive health benefits, including medical, dental, vision, and mental health; an HSA with employer contribution; life & disability insurance; FSAs for health and dependent care expenses; a competitive 401k with a 5% employer match, and more.
- All of our employees enjoy unlimited PTO, 12 paid holidays, and a generous parental leave policy (8 weeks fully paid parental leave and 8 more fully paid weeks for childbirth recovery leave).
- Eligible employees benefit from our education reimbursement program, and all employees enjoy access to learning resources through O’Reilly.
- Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and everyone has frequent opportunities to join forums and groups and participate in ongoing projects.