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Team Member

4 months ago

Saint John, United States Planet Fitness Raimondo Group Full time
Job DescriptionJob DescriptionWe are searching for Team Members to join our planet

Awesome Company Benefits:
  • Free PF Black Card Membership
  • Paid Personal Time Off
  • Medical, Dental and Vision Benefits
  • 401k Plan with Employer Match
  • Upbeat, Team-Oriented Environment
  • Consistent & Flexible Work Schedule
  • Training with Growth Opportunities
As a member of our team, you will be responsible for creating a positive member experience by providing a superior & friendly level of customer service to Planet Fitness members, prospective members & guests.

Essential Duties & Responsibilities:
  • Greet all members & guests to make everyone feel comfortable & welcomed
  • Check members in, conducts tours, sign up new members, log amenities, etc.
  • Update member information like addresses, billing information, etc.
  • Answer phones and assist callers with a variety of questions
  • Respond to member questions or concerns in a timely & professional manner.
  • Use Point of Sale systems to process purchases
  • Maintain a spot-free facility by helping with cleaning & sanitizing

Qualifications
  • Positive & Upbeat attitude
  • Basic computer proficiency with an eye for accuracy.
  • Punctuality & reliability is a must.
  • Exceptional customer service skills.
  • CPR/AED certified (if not, training will be provided by PF)
  • Interact in a positive & professional way with everyone, exceeding expectations.
  • Must be 18 years of age or older.
  • Customer Service background preferred.

Physical Demands
  • Continual standing & walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to lift up to 60 lbs.