Front of House Manager
4 weeks ago
The Front of House Manager assists the management team in overseeing restaurant operations and staff, including the execution of all policies, procedures, programs and systems, while maintaining a fun and upbeat team atmosphere. The Front of House Manager is a confident, proactive and quick decision-maker who helps to support and motivate all team members on a daily basis to achieve company goals, exceed expectations and provide the best in hospitality and service.
Responsibilities:
- Monitor, reinforce and ensure that food safety procedures are executed according to policy and health/sanitation regulations
- Work to contribute to increasing sales goals year over year
- Manage food, labor, material costs, and other controllable expenses
- Execute policies and procedures for the control of cash, property, product and equipment
- Monitor inventory levels through ordering to ensure product availability
- Manage and maintain safe working conditions
- Interview applicants for selection in hiring
- Train and manage team members in a manner that exceeds guest expectations and maximizes retention
- Anticipate and identify problems and recommend appropriate corrective actions
- Maintain efficient service, positive guest relations, and ensure products are consistent with quality standards
Qualifications:
- Neat, clean, professional appearance
- Able to communicate effectively with guests and team members
- Friendly and approachable demeanor
- Willingness to work a flexible schedule
- Exhibit a sense of urgency
- High level of confidence
- Very organized
- One year minimum prior restaurant experience
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