Front Desk Associate

1 month ago


Pacific Beach, United States Department Of The Navy Part time
Summary

Incumbent will be responsible for front desk services including but not limited to check in, check out, facilitate room transfers and process guest service requests. Provide specific information on tourist attractions in the immediate area. Type a variety of material from clean copy or a rough draft. Maintain an established set of office files. Housekeeping duties, maintain overall appearance and cleanliness of front office by keeping brochure racks filled and neat.Other duties as assigned.



Duties

Incumbent responsible for maintaining guest files. Process requests such as parking passes, key replacement and other general concierge service related requests for unaccompanied housing guests. Will ensure guest privacy and security measures are maintained at all times. Utilize property management system (eMH) to register guests and assign rooms upon check-in. Incumbent will inventory keys and other supplies or amenities maintained at front desk. Using the property management system may run reports as requested or needed. Log trouble calls and ensure appropriate department is notified. Incumbent may need to provide guests information/maps of base or local area. Performs other related duties as assigned.


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