Shop Sales Clerk

1 week ago


Worcester, United States Worcester Art Museum Full time $15
Job DescriptionJob DescriptionDescription:

Job Title: Sales Clerk, The Museum Shop

Employment Type: Part Time, Non-exempt

Department: Gift Shop

Division: Finance

Reports to: Shop Manager

Supervisory Responsibilities: None

Salary Range: $15.50 Hourly

Diversity, Equity, Accessibility, and Inclusion at WAM:

At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.


Purpose:

To perform all retail duties including customer service, stocking merchandise, inventory control, and processing phone orders, mail orders, and website orders.



DUTIES AND RESPONSIBILITIES:

  • Interacts with customer and assists them with purchase, as needed; may suggest new products based on customer’s selection; ensures a pleasant buying experience.
  • Conduct Shop sales and other cash register transactions through operation of the Point-of-Sale system.
  • Promote memberships.
  • Provides information about the Museum; shares knowledge about permanent and changing exhibitions with visitors.
  • Familiarity with Shop merchandise
  • Responds to online or telephone sales, coordinates shipping and/or delivery of merchandise to customers by phone and/or email; works closely with the mailroom to process orders.
  • Merchandises store and store displays with the direction of Shop Supervisor
  • Counts inventory, re-stocks, order, receives, stock and organize supplies, and prices store merchandise through the direction of the Shop Supervisor
  • Prepare bank deposit, cash report, end-of-day sales report, and request change from bank as needed.
  • Maintains general housekeeping cleanliness within the area; organize, clean, dust, fold, fluff.
  • Participates in the annual Shop physical inventory process.
  • Performs other duties as assigned by Shop Supervisor, including assistance with special events.


Requirements:

QUALIFICATIONS:

  • Excellent communication skills
  • Professional demeanor and customer-oriented approach
  • Ability to maintain a positive consistent attitude.
  • Ability to work well independently and as part of a team.
  • Exceptional attention to detail; ability to manage multiple projects and time effectively.
  • Ability to adapt to change.
  • Available to work weekends and a flexible schedule based on Museum needs.
  • Embraces and promotes diversity, equity, accessibility, and inclusion initiatives.

EDUCATION:

  • High school diploma, or equivalent

EXPERIENCE:

  • Minimum of one (1) year experience in sales, in a retail environment
  • Knowledge of Point-of-Sale / Inventory procedures (preferred but not essential)



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