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Guest Services/Spa Coordinator

3 months ago

Albany, United States Complexions Inc Full time
Job DescriptionJob DescriptionDescription:


Complexions Spa for Beauty & Wellness conveninetly located on Wolf Road in Albany, New York is looking for a customer service focused individual to join our Guest Services Team. Come meet the team at Complexions Spa, voted best spa for several years by Capital Region Magazine, Saratoga Today and Times Union. At Complexions, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you to be an excellent spa professional, providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time.


We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. We recognize that our guests have the option as to where they go for their spa and salon services and it is up to the Complexions Team to deliver exceptional guest experiences. Consider joining the Complexions Family today


More specifically, our qualified Spa Coordinator :

Coordinates the spa schedule and ensures proper guest flow

Strives for sales numbers by offering additional guest opportunities, retail recommendations, future reservations, and memberships.

Ensures a positive, consistent guest experience

Works with other leads to ensure the guest experience is met

Upholds company policies and procedures

Supports the Spa Director and other department leads

Is organized and pays attention to all details affecting the guest experience; what they see, hear, taste, feel and smell


Complexions Perks include:

Competitive Pay and Incentive programs

Paid Vacation, Paid Holidays, Retirement Plan

Employee discounts and opportunities to enjoy services and products

Working in a beautiful spa environment

If you feel you are ready to join our award winning team, please submit your resume today


Complexions Spa is an Equal Opportunity Employer and is a drug free workplace.

Job Type: full and part time positions available.



Requirements:

Required experience: Retail sales experience a must with a minimum of one 1 year / Computer Skills

Full and part time positions available.