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Parts Department Counter Associate
5 months ago
Parts Department Counter Associate
Compensation: Salary + Commission
Employment Type: Full Time
Asheville Chevrolet is looking for a Parts Counter Associate. You will have the opportunity to make a positive impact on our business, our team members and customers every day. We are looking for strong, energetic, people-focused individuals. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our Team Apply Now
Responsibilities and Qualifications:
-The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.
-Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
-Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed.
-Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
-Notify all necessary parties when special ordered parts have been received
-Pull orders and ensure all parts are tagged with customer names and job number
-Follow department policy and instruction of the special ordering of parts
-Maintain a prompt, efficient and timely flow of paperwork
-Make sure all internal requests for parts are billed on a service repair order
-Receive payment from retail customers or obtain credit authorization
-Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor
-Ability to multitask in a fast-paced environment
-Strong computer and phone skills are required. Proficiency in Reynolds and Reynolds is a plus
-Must have a valid Driver’s License
-Must be able to pass pre-employment screen (background and drug test)
Benefits:
-Medical and Dental Plans
-Prescription Drug Program
-401k Plan
-Paid Vacation
-Paid Holidays
-Employee Purchase Programs
-Employee Discounts