Client Manager

2 weeks ago


Cleveland, United States Helios Commercial Service Partners Full time
Job DescriptionJob DescriptionClient Manager Job DescriptionOverview

We are seeking a Client Manager to join our team at our facility located in Cleveland, OH, 44142. As a Client Manager, you will be responsible for building and maintaining strong relationships with our clients to ensure their satisfaction and retention.

Responsibilities
  • Act as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner
  • Develop and implement strategies to increase client satisfaction and retention
  • Collaborate with internal teams to ensure client needs are met and issues are resolved effectively
  • Identify opportunities to upsell products or services to existing clients
  • Prepare and deliver regular reports on client performance and satisfaction
Qualifications
  • Prior experience in a client-facing role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work effectively in a fast-paced environment
  • Proficiency in Microsoft Office suite

Salary info:

$20 - $26 / hr


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