Account Specialist

3 weeks ago

Savannah, United States Dental Claim Support Full time
Job DescriptionJob DescriptionSalary: $45,000+ salary commensurate with experience

Account Specialist


Reports to:

Account Manager


Headquarters:

Savannah, GA


Job Location:

Remote


What we do at Dental Claim Support:


DCS is a dental revenue cycle management company that works with dentists, dental offices, and DSOs in the United States. DCS empowers dental teams by integrating highly trained RCM experts and a unique technology framework to maximize profitability and catalyze growth. Our dental billing systems and processes allow our employees to work all aspects of the full revenue cycle system efficiently, to increase profits for dental practices and groups.



Position Summary:


Dental Claim Support is seeking a detail-oriented and technically proficient Account Specialist to join our Private Practice Insurance Billing Business Unit. Reporting to the Account Manager, the successful candidate will play a critical role in handling various technical aspects related to dental revenue cycle management services, with a focus on insurance billing. This role requires expertise in practice management softwares, thorough understanding in dental revenue cycle management, providing a keen attention to detail, with a growth mindset to serve our clients.


How the Account Specialist fits in:


The Account Specialist is the cornerstone in our insurance billing operations, orchestrating a harmonious interplay of technical expertise, collaboration with the Account Manager, client support, vendor management, problem-solving acumen, data integrity, and a commitment to continuous learning. Through these contributions, the Account Specialist fortifies the foundation of our organization's success in insurance billing.


In this role, you will:


Dental Revenue Cycle Management Proficiency:

  • Understand the entire dental revenue cycle, ensuring timely and accurate posting of insurance payments, in compliance with industry standards and organizational policies.
  • Provide extensive knowledge of laws and regulations of dental coding and posting.
  • Apply necessary and required adjustments taken on insurance payments.
  • Efficient knowledge and implementation of Coordination of Benefits.
  • Prepare and submit clean claims to insurance companies on a daily basis, minimizing any timely filing denials.
  • Investigate and accurately resolve claim rejections promptly, reducing insurance aging report numbers and simultaneously increasing insurance collections. 
  • Knowledge in proper account receivables, notation and queueing of patient statements.
  •  Ability to read and understand Insurance Verification full breakdowns. 
  • Utilize HIPAA guidelines at all times.

Practice Management Software Knowledge:

  • Demonstrate proficiency in the use of dental PMS; knowledge in either server or cloud base. 
  • Stay updated on software updates and enhancements.

Technical Competencies:

  • Possess a deep understanding of Current Dental Terminology (CDT) coding.
  • Demonstrate radiographic knowledge and interpretation relevant to dental procedures.
  • Utilize insurance payer websites, both from retrieving EFT payments, claim submission, and leveraging websites to maximize claim payments. 
  • Utilize clearinghouse knowledge to facilitate seamless data exchange.

Attention to Detail and Deadline Orientation:

  • Maintain a high level of accuracy in insurance billing techniques and documentation.
  • Meet deadlines consistently, ensuring timely completion of tasks.

Relationship Management:

  • Collaborate effectively with internal teams, external partners and clients.
  • Build and maintain positive relationships with payers, vendors, internal teams, to support the company’s mission.

Team Player and Growth Mindset:

  • Actively contribute to a collaborative and positive team environment.
  • Demonstrate a growth mindset by seeking service opportunities for clients to support and provide a seamless revenue cycle management. 

Problem Solving and Efficiency:

  • Identify and address revenue cycle management challenges promptly and effectively.
  • Work efficiently to implement processes and improve overall productivity.

Resource and Vendor Management:

  • Optimize the use of resources to maximize efficiency.
  • Manage relationships with external vendors to ensure quality service.

Engagement and Intra-Department Communication:

  • Foster a culture of engagement and open communication within the business unit. 
  • Collaborate with colleagues and direct managers to enhance workflow and communication.

Client Management and Accountability:

  • Provide exceptional service to clients, addressing inquiries and concerns.
  • Take accountability for the accuracy and integrity of client and patient data.

High-Level Learning Ability:

  • Demonstrate the ability to quickly grasp and apply new concepts and industry updates.
  • Stay informed about changes in dental billing and coding practices.


Success Criteria:


Accurate Posting:

  • Assessments will be conducted to evaluate the percentage of accurately posted insurance payments, with a target of 98% accuracy.

Growth:

  • Evaluations will track the expansion of responsibilities and successful integration into new processes, demonstrating growth in the role.

Client Retention:

  • Quarterly assessments will measure the percentage of retained clients, with a target retention rate of 90%.

Client Satisfaction:

  • Regular NPS surveys will be conducted, and the Account Specialist is expected to maintain an NPS score of 8 or higher.

Revenue Recognition:

  • Assessments will track the acquisition of new revenue cycle management clients and the expansion of services with existing clients, with a target of 10% revenue growth from these efforts.


Requirements:


  • 2+ years dental insurance billing. Knowledge of dental terminology and effective dental revenue cycle management techniques. 
  • High School diploma or GED; some college coursework preferred.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, etc.) Google Drive a plus.
  • Well-organized, clear communicator, diligent work ethic, and proficient computer skills.
  • Multi-Tasker.


Compensation:


$45,000+ salary commensurate with experience


Benefits:


  • Health insurance provided
  • Vision, and Dental Coverage
  • Company matched 401k
  • The option to work remotely
  • A flexible work schedule
  • Paid Time Off
  • A culture of learning
  • The opportunity to play a key role in a rapidly growing company


Our Company Values:

  • Customer Success
  • Transparency
  • Reliability
  • Professional Excellence
  • Alignment

remote work

  • Account Specialist, Oral Surgery

    3 weeks ago

    Savannah, United States Dental Claim Support Full time

    Job DescriptionJob DescriptionSalary: $45,000+ salary commensurate with experienceAccount SpecialistReports to:Account ManagerHeadquarters:Savannah, GAJob Location:RemoteWhat we do at Dental Claim Support:DCS is a dental revenue cycle management company that works with dentists, dental offices, and DSOs in the United States. DCS empowers dental teams by...

  • General Accounting Specialist- MNAe

    3 weeks ago

    Savannah, United States MOBIS Full time

    Job DescriptionJob DescriptionSummaryThe General Accounting Specialist is responsible for accounting, bookkeeping, financial reporting, and financial operations. Work closely with other departments to ensure that financial data is accurate and timely and provide financial guidance and support as needed.In the early stage of company establishment, The General...

  • Account Delivery Specialist-bilingual

    7 days ago

    Savannah, United States Rent-A-Center Full time

    **Account/Delivery Specialist Job Description** **Please note this is a heavy lifting and rigorous position.** Build your future with Rent-a-Center! This is an entry-level position and we are **hiring immediately**. We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training...

  • Accounts Payable Specialist

    2 weeks ago

    Savannah, United States Optim Full time

    Job DescriptionJob DescriptionOptim Health System is seeking a full time Accounts Payable Specialist for our Savannah location. Job Requirements:Primary Duties: Primary job duties include but not limited to; • Supports the accounting department with procedures that ideally operate efficiently and accurately • Responsible for processing invoices, batch...

  • Outside Sales Specialist

    2 weeks ago

    Savannah, United States Coastal Heart Pine LLC Full time

    Job DescriptionJob DescriptionCompany DescriptionCoastal Heart Pine & Specialty Lumber is a company located in Savannah, GA that specializes in wood flooring and specialty lumber. We are dedicated to providing high-quality lumber products and exceptional customer service to our customers.Role DescriptionThis is a full-time hybrid role for an Outside Sales...

  • Branch Administrative Specialist

    2 days ago

    Savannah, United States Precision Walls, Inc. Full time

    Precision Walls, Inc. has an exciting opportunity for a Branch Administrative Specialist in our Savannah, GA Office! Position Summary: This position is primarily responsible for managing all general office duties. The position requires a great deal of discretion as responsibilities include confidentiality of contracts, pays and revenue to the branch. Must...

  • Account Manager

    2 weeks ago

    Savannah, United States Dental Claim Support Full time

    Job DescriptionJob DescriptionSalary: $55,000+ salary commensurate with experienceAccount ManagerReports to:Business Unit ManagerHeadquarters:Savannah, GAJob Location:RemoteWhat we do at Dental Claim Support:DCS is a dental revenue cycle management company that works with dentists, dental offices and DSOs in the United States. DCS empowers dental teams by...

  • Branch Administrative Specialist

    2 weeks ago

    Savannah, United States Precision Walls Full time

    Job DescriptionJob DescriptionPrecision Walls, Inc. has an exciting opportunity for a Branch Administrative Specialist in our Savannah, GA Office!Position Summary: This position is primarily responsible for managing all general office duties. The position requires a great deal of discretion as responsibilities include confidentiality of contracts, pays and...

  • General Procurement Specialist/ Assistant Manager/ Manager

    2 weeks ago

    Savannah, United States MOBIS Full time

    Job DescriptionJob DescriptionSummaryThe General Purchasing Specialist is responsible for reviewing purchase requisitions from departments, issuing purchase orders and posting invoices. The incumbent also identifies cost saving opportunities, process improvements, and negotiates contractual agreements.ABOUT MOBIS NORTH AMERICA ELECTRIFIED POWERTRAIN,...

  • General Procurement Specialist/ Assistant Manager/ Manager

    4 days ago

    Savannah, United States MOBIS Full time

    Job DescriptionJob DescriptionSummaryThe General Purchasing Specialist is responsible for reviewing purchase requisitions from departments, issuing purchase orders and posting invoices. The incumbent also identifies cost saving opportunities, process improvements, and negotiates contractual agreements.ABOUT MOBIS NORTH AMERICA ELECTRIFIED POWERTRAIN,...

  • IT Specialist

    2 weeks ago

    Savannah, United States eVigilant Inc Full time

    Job Description Job Description Responsibilities Provide dedicated Tier 2 Functional Customer Support that shall liaise between current Cadet Command 6th Brigade headquarters, G6 Directorate, other field offices, and service providers and provide onsite, remotely, over the phone and/or via email Tier 2 Application helpdesk support for all current and future...

  • IT Specialist

    2 weeks ago

    Savannah, United States eVigilant Full time

    Job DescriptionJob DescriptionResponsibilitiesProvide dedicated Tier 2 Functional Customer Support that shall liaise between current Cadet Command 6th Brigade headquarters, G6 Directorate, other field offices, and service providers and provide onsite, remotely, over the phone and/or via email Tier 2 Application helpdesk support for all current and future...

  • Client Engagement Specialist

    1 week ago

    Savannah, United States CareerBuilder Full time

    Job Description Job Description Our team of motivated and driven professionals at Cobblestone 13 collaborate in a fast-paced retail environment to create the most successful in-store marketing campaigns our clients have ever experienced. Our outstanding Client Engagement team performs on the ground floor of our client's campaigns and has been essential to...

  • Client Engagement Specialist

    2 weeks ago

    Savannah, United States Cobblestone 13 Full time

    Job DescriptionJob DescriptionOur team of motivated and driven professionals at Cobblestone 13 collaborate in a fast-paced retail environment to create the most successful in-store marketing campaigns our clients have ever experienced. Our outstanding Client Engagement team performs on the ground floor of our client's campaigns and has been essential to...

  • CT Tech in Savannah, TN

    Found in: Lensa US P 2 C2 - 2 days ago

    Savannah, United States Health Providers Choice Full time

    DESCRIPTIONCT Tech CT Must have at least 2 years of recent experience in specialty applying for. American Heart Association BLS Certification is required. ACLS, PALS, TNCC, ENPC, NIHSS, etc. may also be required for some units (Career Placement Specialist will specify). PID: 2485762JOB BENEFITS PACKAGE Top Pay, Flexible Schedule, Great Benefits including:...

  • CT Tech in Savannah, TN

    Found in: Lensa US P 2 C2 - 2 hours ago

    Savannah, United States Health Providers Choice Full time

    DESCRIPTIONCT Tech CT Must have at least 2 years of recent experience in specialty applying for. American Heart Association BLS Certification is required. ACLS, PALS, TNCC, ENPC, NIHSS, etc. may also be required for some units (Career Placement Specialist will specify). PID: 2485760JOB BENEFITS PACKAGE Top Pay, Flexible Schedule, Great Benefits including:...

  • Universal Banker I

    5 days ago

    Savannah, United States CB&S Bank Full time

    Job DescriptionJob DescriptionGENERAL FUNCTION:This position is the Customer Ambassador for the bank with the overall purpose of providing quality and efficiency to customers who prefer face-to-face interaction with the bank. This position will have a thorough understanding of the customer's transaction requirements and be able to effectively communicate...

  • RVO Warehouse Manager

    1 week ago

    Savannah, United States CareerBuilder Full time

    Job Description Job Description Salary: 44,000 Vend Tech International is seeking a motivated and experienced Warehouse Manager to join our RVO team at our location in Savannah, GA. As a leading provider of vending machine services, micro markets, and full coffee solutions, Vend Tech International relies on efficient warehouse operations to support the...

  • RVO Warehouse Manager

    3 weeks ago

    Savannah, United States VendTech International Full time

    Job DescriptionJob DescriptionSalary: 44,000Vend Tech International is seeking a motivated and experienced Warehouse Manager to join our RVO team at our location in Savannah, GA. As a leading provider of vending machine services, micro markets, and full coffee solutions, Vend Tech International relies on efficient warehouse operations to support the growth...

  • Rad Tech in Savannah, GA

    Found in: Lensa US P 2 C2 - 1 week ago

    Savannah, United States Health Providers Choice Full time

    DESCRIPTION Rad Tech MRI/CT Must have at least 2 years of recent experience in specialty applying for. American Heart Association BLS Certification is required. ACLS, PALS, TNCC, ENPC, NIHSS, etc. may also be required for some units (Career Placement Specialist will specify). PID: 814493 JOB BENEFITS PACKAGE Top Pay, Flexible Schedule, Great Benefits...