IT Specialist

Job Description

Job Description

Responsibilities Provide dedicated Tier 2 Functional Customer Support that shall liaise between current Cadet Command 6th Brigade headquarters, G6 Directorate, other field offices, and service providers and provide onsite, remotely, over the phone and/or via email Tier 2 Application helpdesk support for all current and future Cadet Command applications. Provide technical analysis of Information Technology (IT) Purchase Requests. Support technical analyses of current and future Information Technology (IT) Purchase Requests to ensure compatibility with established government specifications. Monitor support ticketing and reporting systems; report trends of degraded services and support to brigade IT leadership and G6 leadership. Support the analysis of the IT/IM architecture impacting dynamic network access and services to USACC soldiers, civilians, contractors, and partners at all USACC locations. Conduct analysis, refinement and modernization of USACC IT/IM system(s) that support Command and Control,

education/training,

and distribution and delivery. User Account management. Brigade classroom and conference room support. Monitoring and tracking C4IM training and compliance. Update and maintain software application roles and account access. Coordination of actions to resolve cyber‐attacks/incidents on command assets with external and subordinate organizations.

Basic Qualifications:

Must be a United States (US) Citizen. Must be able to pass a comprehensive background check, inclusive of drug screening. Must reside within a commutable distance of Hunter Army Airfield in Savannah, GA to work onsite full time. Must have and maintain at least one of the following certifications to meet DoD 8570 IAT Level II requirements: Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND, or SSCP. Bachelor's Degree or One to two+ years of experience in a related field may be substituted for the degree. Must be willing to travel if/when needed to other customer locations within the United States (U.S.) and to U.S. territories (approximately 10%). Company Description eVigilant delivers innovative, cost-effective integrated security solutions that protect the critical infrastructure of our federal, state & local, and commercial customers. Founded in 1999, we design, engineer, build, install, and maintain state of the art systems that safeguard people, assets, and facilities and are committed to delivering the most advanced security solutions, integration, and world class service.

Company Description

eVigilant delivers innovative, cost-effective integrated security solutions that protect the critical infrastructure of our federal, state & local, and commercial customers. Founded in 1999, we design, engineer, build, install, and maintain state of the art systems that safeguard people, assets, and facilities and are committed to delivering the most advanced security solutions, integration, and world class service. #J-18808-Ljbffr