Customer service representative

4 weeks ago


Milwaukee, United States Joseph Krolikowski American Family Insurance Full time
Job DescriptionJob Description

Join Joe Krolikowski American Family Insurance, a well-established insurance agency committed to delivering exceptional service in the heart of Greenfield, Wisconsin. Our team takes pride in fostering a positive work environment where every team member is valued and empowered to succeed. As a Customer Service Representative, you will be the face of our agency, assisting clients with their inquiries, claims process, and policy updates. Your role will involve building lasting relationships with customers, ensuring their satisfaction, and upholding the high service standards we are known for.

If you are a dedicated professional with a passion for delivering top-notch customer service and are looking to be part of a supportive team that puts customers first, Joseph Krolikowski American Family Insurance is the place for you. Apply now and embark on a rewarding journey with us


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Vision Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule


Responsibilities

Client Support: Assist customers with insurance policy inquiries, changes, and claim processes.Phone Support: Provide excellent customer service over the phone, addressing client concerns and resolving issues.Policy Management: Update and maintain accurate policy information in our systems.Documentation: Prepare and review policy documentation with clients to ensure accuracy and compliance.Customer Education: Offer guidance and clarification on insurance coverage options to customers.Problem Resolution: Identify and resolve customer complaints or problems effectively and efficiently.


Requirements

Communication Skills: Excellent verbal and written communication skills with the ability to convey information clearly, concisely, and in a friendly manner.

Customer Focus: Strong customer service orientation with a genuine desire to help and support customers in a courteous and efficient manner.

Detail-Oriented: Ability to pay close attention to details, accuracy in data entry, and thoroughness in handling customer requests and inquiries.

Team Player: Collaborative mindset with the ability to work effectively as part of a team, supporting colleagues and contributing to a positive work environment.

Professionalism: Maintain a professional demeanor, ethical conduct, and confidentiality in handling customer information and company data.

Insurance Knowledge: Basic understanding of insurance products, terminology, and industry regulations is a plus.




  • Milwaukee, United States Monarch Evolution Full time

    At Monarch Evolution, we have perfected the ability to provide business development solutions for nationally recognized home improvement brands. Our clients are at the top of their field, and we pride ourselves on our ability to connect their products and service offers to the local community. Our Customer Service Representatives are at the forefront of that...


  • Milwaukee, United States R&M Marketing Full time

    Our sole focus is delivering notable services to our clients and customers. Our Customer Service Representative plays an integral part in our eminent efforts to optimize performance and productivity. We are a diverse team working together to ensure a positive and exhilarating experience for not only our Customer Service Representative team but all our...


  • Milwaukee, Wisconsin, United States ADDEV Materials Group Full time

    ADDEV Materials ** Customer Service Representative** Customer Service Representative Customer Service Representative West Allis, WI Hourly + Bonus after training is complete Seeking a self-motivated, hardworking and lively individual to help the momentum of our culture continue to grow. You will provide exceptional customer service and become an intricate...


  • Milwaukee, Wisconsin, United States Qonten Full time

    **Customer Service Representative** | Mon, 13 Dec :41:22 GMT Property & Casualty license; Used under license. Taking inbound calls, youll support and build trust with our customers by servicing their unique needs while also offering additional products. Customer Service Representative- support customer inquiries and insurance policy needs by answering...


  • Milwaukee, United States Lake Express Full time

    Job DescriptionJob DescriptionLake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Representatives for our upcoming season!The Lake Express Ferry travels between Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a third round trip on select summer evenings. All customer service and call center positions are...


  • Milwaukee, United States Lake Express Full time

    Job DescriptionJob DescriptionLake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Representatives for our upcoming season!The Lake Express Ferry travels between Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a third round trip on select summer evenings. All customer service and call center positions are...


  • Milwaukee, United States Brady Full time

    Who are we:Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the Customer Service Representative, Customer Service, Customer Experience, Representative, Service Manager,...


  • Milwaukee, United States Redbird Full time

    **Job Title: Customer Service Representative** **Company: Redbird** **Location: Milwaukee, WI** Do you have a passion for helping others and providing excellent customer service? Redbird, a leading company in Milwaukee, is looking for a friendly and dedicated Customer Service Representative to join our team. As a Customer Service Representative at...


  • Milwaukee, United States Trescal Full time

    **Customer Service Representative** **Job Description** Job Title Customer Service Representative Location Milwaukee - Milwaukee, WI US (Primary) Job Type Full-time Education High School Career Level Experienced (Non-Manager) Category Customer Service Job Ad **Trescal** is a growing company, looking for new talent to join our organization! We are the...


  • Milwaukee, United States American Family Insurance Full time

    **Customer Service Representative** **Join Our Dynamic Team!** **About Us**: Are you ready to embark on a career that allows you to make a meaningful impact on people's lives every day? The Camilla Jarman Agency with American Family Insurance seeks a passionate and customer-focused individual to join our team as a Customer Service Representative. If you...


  • Milwaukee, United States American Family Insurance Full time

    Customer Service Representative Join Our Dynamic Team! About Us: Are you ready to embark on a career that allows you to make a meaningful impact on people's lives every day? The Camilla Jarman Agency with American Family Insurance is seeking a passionate and customer-focused individual to join our team as a Customer Service Representative. If you thrive on...


  • Milwaukee, United States American Leak Detection Full time

    The Customer Service Representative at American Leak Detection of Wisconsin  is responsible for answering customer questions, scheduling appointments, dispatching/routing our technicians for daily jobs and generating reports and invoices for the work performed out in the field. The Customer Service Representative (CSR) will help serve our residential,...


  • Milwaukee, United States Western Building Products Full time

    Description - Provide customer service excellence, striving to give our customers information ranging from product knowledge, quotes, and orders that is complete, error free and on time.**Responsibilities**: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem...


  • Milwaukee, United States HMSHost International Full time

    Customer ServiceRepresentative ** Customer Service Representative** **Summary** The Customer Service Representative is responsible for providing customer assistance in stores by completing sales transactions, completing returns, and processing voids for associates; administering the Mystery Shop program and training programs; ensuring consistent application...


  • Milwaukee, United States HMSHost International Full time

    Customer ServiceRepresentative ** Customer Service Representative** **Summary** The Customer Service Representative is responsible for providing customer assistance in stores by completing sales transactions, completing returns, and processing voids for associates; administering the Mystery Shop program and training programs; ensuring consistent application...


  • Milwaukee, United States Fiserv inc Full time $28 - $30

    Position: Customer Service Representative We are seeking a customer service representative to join our team and assist our clients with their inquiries, orders, and concerns. The ideal candidate will have a passion for helping others, excellent communication skills, and the ability to problem-solve efficiently. If you enjoy working in a fast-paced...


  • Milwaukee, United States Fredman Bag Company Full time

    Customer Service Representative **Department**:Sales** **Reports to**:VP Sales & Marketing** **The Customer Service Representative is a full-time hourly position responsible for assisting the Sales Department, entering customer orders, and maintaining customer relationships.** **Essential functions and job fundamentals**: - **Process quotations** -...


  • Milwaukee, United States Burke Candy & Ingredients Inc Full time

    **About us** Burke Candy & Ingredients Inc is a small business in FOOD_BEVERAGE_SERVICES. We are professional, agile, agile and our goal is to We are family owned business. We manufacture ingredients for other manufactures and have 2 retail candy store in Milwaukee.. Overview: Burke Candy is seeking a highly motivated and customer-oriented individual to...


  • Milwaukee, United States Burke Candy & Ingredients Inc Full time

    **About us** Burke Candy & Ingredients Inc is a small business in FOOD_BEVERAGE_SERVICES. We are professional, agile, agile and our goal is to We are family owned business. We manufacture ingredients for other manufactures and have 2 retail candy store in Milwaukee.. Overview: Burke Candy is seeking a highly motivated and customer-oriented individual to...


  • Milwaukee, United States Jet IN Full time

    Jet IN is seeking highly motivated **Weekend Night Shift Customer Service Representative **with an unwavering commitment to safety, excellent customer service skills, and a keen eye for detail. You must have a “can-do” attitude, and most important of all, you must take pride in your work and settle for nothing less than a job well done and done...