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Customer Service Representative
4 months ago
**Customer Service Representative**
**Join Our Dynamic Team**
**About Us**: Are you ready to embark on a career that allows you to make a meaningful impact on people's lives every day? The Camilla Jarman Agency with American Family Insurance seeks a passionate and customer-focused individual to join our team as a Customer Service Representative. If you thrive on helping others and enjoy flexibility, we want you on our team
**Key Responsibilities**: As a Customer Service Representative, you'll be the friendly face of our agency. You will answer phones, handle billing inquiries, and payments, coordinate prospecting activities, cross-selling, and set personalized insurance reviews. You'll also handle tasks such as entering leads, claims follow-up, and other tasks as needed to support the agent.
**What We Offer**:
- Competitive Compensation: Enjoy a competitive hourly pay rate starting from $20/hour, depending on your experience level with the potential to earn commissions.
- Paid Time Off: Take advantage of paid time off and holidays to recharge and maintain a healthy work-life balance.
- Opportunities for growth within the agency.
- Flexible work schedule.
- Paid Training.
**Qualifications**:
- Education: High school diploma or equivalent.
- Experience: Two years of customer service experience is preferred, but we value individuals with a positive attitude and a commitment to exceptional service.
- Required: Possession of a Property and Casualty insurance licensing is required for this role.
**Why Join Us**: At the Camilla Jarmn Agency, we believe in the power of diversity and inclusion. Your unique ideas and experiences matter to us, and we are committed to fostering a culture that encourages innovation. As a valued team member, you'll contribute to a positive and empowering environment that inspires, protects, and restores our customers' dreams in ways they never imagined.
**Note**: The Customer Service Representative is a staff member of the agency and not an employee of American Family Insurance.
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- Flexible schedule
- On-the-job training
- Paid time off
Shift:
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Application Question(s):
- Do you currently have a Property & Casualty license?
Ability to Relocate:
- Milwaukee, WI 53213: Relocate before starting work (required)
Work Location: In person