Hotel Housekeeping Manager

4 weeks ago

Olympia, United States BMI Hospitality Management Full time
Job DescriptionJob Description

Do you want to work for a great company with competitive benefits and pay? The Courtyard by Marriott Olympia is looking to hire a Housekeeping Manager. If you think you'd be a great addition to our team, please apply

Benefits:

  • Medical, dental, and vision offered after qualification period
  • Competitive performance bonuses
  • 401k with match offered after qualification period
  • Employee discounts at Marriott Hotels worldwide
  • Washington State Paid Sick Leave
  • Vacation time accrued based on hours worked
  • Free parking
  • Ten paid holidays each year

Job Description: Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing the following duties personally or through subordinate personnel.

  • Supervises work activities of housekeeping staff
  • Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
  • Ensures adherence to company quality standards by inspecting rooms, including deep cleans
  • Distributes keys and work assignments to staff
  • Responsible for departmental supply ordering
  • Authors and conducts employee performance evaluations
  • Addresses guest complaints regarding housekeeping service or equipment
  • Assists General Manager in the selection of housekeeping personnel
  • Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
  • Monitors linen and guest supply inventory
  • Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
  • Completes follow-up on vacant or occupied rooms
  • Assumes function of Housekeeper or Houseperson, as necessary
  • Takes control of lost and found items as appropriate

Job requirements:

  • Strong management skills; ability to appropriately assign/delegate work and authority to others in the accomplishment of goals; provides coaching, advice, and assistance as required
  • Maintains professional appearance and demeanor always
  • Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance
  • Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures
  • Knowledge of Microsoft Office, Word, and Excel
  • Ability to build and motivate team members at all levels, excellent communication and leadership skills are necessary to ensure the continued success of the hotel
  • Exceptional leadership and team building skills and ability to develop people ·

Required Education / Certifications / Work/Industry Experience:

  • 2+ years of work experience in housekeeping or custodial role
  • Hospitality or related industry experience
  • Previous supervisory or management experience preferred


Job Posted by ApplicantPro

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