NOC ENGINEER-Overland Park, Kansas
3 weeks ago
Skills and Experience
1. 2-5 years of experience as a NOC engineer
2. Performs diagnostic investigation into complex customer-impacting network issues to
resolve and identify root causes.
3. Provide technical leadership, guidance and advice to other engineers who are
diagnosing, troubleshooting, testing and operating the network.
4. Monitoring and troubleshooting of business customer specific nodes such as MLB, BCH,
Airport sites, Core network connections for Movius, SASE
5. Working experience with wireless technologies such as GSM, UMTS, or LTE Radio
Access networks as well as IP networks, value added services, messaging platforms,
and other system elements.
6. Serve as primary interface between mobile operator and its Vendors for technical
escalation and problem management of the production network issues and to provide
technical solutions for the system and end-users.
7. Evaluate and report on design, reliability and maintenance problems to the relevant
mobile operator's design or vendor organizations and provide design recommendations
to improve the overall customer experience and to drive long-term service
improvements.
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