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Repair Division Order Administrator
3 weeks ago
Babbitting Service Inc, (BSI) is looking to fill a position for a Repair Division Order Administrator with the ability to use measuring instruments, have machine shop knowledge, blueprint reading skills, and metal materials knowledge to work onsite at our South Elgin location. To be considered our candidate should have either an Industrial Technology, Manufacturing Technology, Mechanical Technology certificate, degree, background and/or applicable manufacturing experience along with project management skills. The Repair Division Order Administrator supports customer relations and all sales for the repair of existing customer bearings and related parts. Additionally, the Repair Division Order Administrator is the first point of contact and source for BSI repair customers and will help in solving customer issues.
Responsibilities include:
- Review incoming parts and prepare quotations for customers; require problem solving skills and machine shop knowledge to determine best course of action for the work required.
- Determine pricing based on previous order history and the extent of work and delivery window required.
- Communicate with customers regarding all order details such as quotes, order updates, issues found, shipping, pricing issues or updates and communicate quality documentation.
- Track and maintain existing orders throughout the repair process and supply feedback to customers as needed.
- Interpret inspection reports, drawings, customer specifications and verbal or written customer requirements and apply to the work required
- Obtain and report customer feedback for BSI.
- Maintain relationships with existing customers as well and develop new customers.
- Responsible for being on call during your designated timeframe. Includes answering phones and being available to communicate with customers or come into the plant for various needs.
Candidates should have interest in project management from a “machine shop” perspective with “job shop” small quantities and “one off” type work. This job requires frequent interact on the production floor with Shop Managers and machinists to gain insight into machine cycle times, capabilities, and limits. We seek a team player who has many if not all of the attributes and/or skills below:
- MS Office /Word/Excel/Outlook
- Basic mathematics skills
- Able to use measuring instruments
- Machine shop knowledge
- Blueprint reading skills
- Metal materials knowledge
- Problem solving skills
- Communicate clearly and effectively
- Positive attitude
BSI is a great place to work, build a career, to learn and succeed with incredible benefits and pay.
BSI participates in E-Verify
To apply visit Careers | Babbitting Service
www.babbitting.com
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