Director of Continuous Quality Improvement

3 weeks ago

Osceola, United States Osceola Medical Center Full time
Job DescriptionJob Description

This position will be responsible for Quality, Safety and Regulatory work across Osceola Medical Center and will manage the Employee Health, Infection Prevention, Patient Experience, and Data Management team. This role will support complex, multi-departmental organization-wide quality improvement activities that support Osceola Medical Center’s mission and vision. The ideal candidate will have experience in quality improvement methods, safety event handling, regulatory requirements, project management, data analysis, and strong relationship building skills. We will consider having this role be on location, hybrid or remote.

Typical Schedule:

Monday thru Friday, daytime hours

Qualifications

  • Clinical Experience (LPN, RN, etc.), required.
  • Experience with CMS Conditions of Participation, DNV, and/or Joint Commission, preferred.
  • Lean Certification and/or Six Sigma Green Belt Certification, preferred.

Responsibilities Include:

  • Providing leadership, direction and support for the Quality Team.
  • Supporting occurrence reporting follow-up including leader coaching in apparent cause analysis, root cause analysis, facilitation, failure modes and effect analysis facilitation as needed.
  • Supporting reporting and analysis initiatives, internal and external quality reporting i.e., organizational scorecards, MBQIP, MIPS, WHA initiatives, etc.
  • Educating leadership and staff in safety culture and quality improvement techniques.
  • Supporting leadership and staff to ensure regulatory standard compliance.

Knowledge, Skills & Abilities

  • Demonstrates OMC's behavioral standards and values in daily work.
  • Demonstrated interpersonal skills and history of building strong working relationships
  • Experience leading and partnering with teams to make improvements, preferably in a healthcare setting
  • Knowledge in a problem solving mindset and tools (FMEA, PDCA, Six Sigma, Root Cause Analysis, etc.) and analytical skills
  • Advanced skills in Microsoft Office suite (Word, Excel, PowerPoint, Visio)
  • Knowledge / Experience with Patient Safety Principles and reporting
  • Knowledge / Experience with regulatory compliance and survey process
  • Ability to work independently

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