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IT Support Specialist
5 days ago
- experience in a technical support or helpdesk environment
- Basic knowledge of Network Systems
- Basic knowledge in AV
- Advanced experience with IT Support and IT Logistics processes
- A drive to assist customers and solve their technical problems
- End-user support experience for MacOS or Windows
- Great problem solving and intuitive troubleshooting skills
- A strong understanding of connecting computers to networks especially over wifi and VPN
- Experience in G-suite Administration
- Powershell and Active Directory administration understanding
- Ability to lift 50+ lbs computer equipment and hardware, climb ladders and use hand tools where
necessary - Ability to work weekend days
Preferred Skills:
- Previous work experience in a startup or rapid growing enterprise environment
- VOIP administration experience
- Experience with MDM systems
- Experience troubleshooting Chrome OS
- Command-line Unix/Linux experience (Shell scripting)
- Experience building Windows images
- Powershell and Active Directory administration understanding
- Youve used Atlassian products before, especially JIRA
- Be a serious A/V geek
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