IT Support Specialist

5 days ago


Wilmington, United States Cloudspace LLC Full time
Job DescriptionJob Description
  • experience in a technical support or helpdesk environment
  • Basic knowledge of Network Systems
  • Basic knowledge in AV
  • Advanced experience with IT Support and IT Logistics processes
  • A drive to assist customers and solve their technical problems
  • End-user support experience for MacOS or Windows
  • Great problem solving and intuitive troubleshooting skills
  • A strong understanding of connecting computers to networks especially over wifi and VPN
  • Experience in G-suite Administration
  • Powershell and Active Directory administration understanding
  • Ability to lift 50+ lbs computer equipment and hardware, climb ladders and use hand tools where
    necessary
  • Ability to work weekend days

Preferred Skills:

  • Previous work experience in a startup or rapid growing enterprise environment
  • VOIP administration experience
  • Experience with MDM systems
  • Experience troubleshooting Chrome OS
  • Command-line Unix/Linux experience (Shell scripting)
  • Experience building Windows images
  • Powershell and Active Directory administration understanding
  • Youve used Atlassian products before, especially JIRA
  • Be a serious A/V geek


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