Engagement Specialist

1 month ago

Council Bluffs, United States Heartland Family Service Full time
Job DescriptionJob Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

Professionals at this level have excellent communication skills with clients, co-workers, and community entities. Specific project, program or office responsibilities may occur at this level.

Compensation: between $17.95 and $21.40 per hour (wage is determined by total years of relevant experience)
Work Schedule: Monday through Thursday 7:45 a.m. to 4:30 p.m. and Friday 7:45 a.m. to 12:00 p.m.

Click to see benefits and company perks

MINIMUM QUALIFICATIONS

  • Associate’s Degree
  • Valid driver’s license, acceptable driving record

Essential Duties and Responsibilities

  • *Provide direct intake/assessment of client’s presenting problem and barriers to recovery.
  • *Provide information and referral to address client needs.
  • *Assist Behavioral Health Director and therapists in fee collection systems.
  • *Maintain all contact documentation and billing information within the state web-based reporting system and provides internal reports as needed.
  • *Available to assist evaluation clients with pre-screening paperwork.
  • *Enter collected data into computer database, schedule intake/follow-appointments and update information as needed.
  • *Complete and process “Release of Information” forms to obtain necessary clinical and other data significant to a client’s treatment.
  • *Assist with engagement of clients in the State Opioid Response Program.
  • *Follow up with clients referred to treatment services through community partners completing SBIRT Screeners.
  • *Maintain a system of records and reports necessary for statistical documentation of referrals and the tracking of clients from initial inquiry through admission to agency, or advisement of appropriate external resources. Prepare monthly statistical
  • *Provide problem solving and crisis intervention to clients.
  • *Provide referral and coordination for issues which may interfere with therapy attendance, including making follow-up phone calls to clients who miss their appointments.
  • *Maintain all reports required of the position.
  • *Display a comfort level in working with stressful individual/family dynamics.
  • *Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the agency.
  • *Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • *Is dependable and punctual regarding scheduling and attendance.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job is to be performed on company physical work site.
  • *Performs other program related duties as assigned.

*DENOTES ESSENTIAL JOB FUNCTIONS

  • Engagement Specialist

    4 weeks ago

    Council Bluffs, United States Heartland Family Service Full time

    At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people...

  • Digital/Product Marketing Specialist

    3 months ago

    Council Bluffs, United States TS Banking Group Full time

    Job Description TS Banking Group is seeking to hire a Digital/Product Marketing Specialist. This role is responsible for directly managing and driving digital marketing initiatives across all brands and channels with an emphasis on products and services. This includes both strategy and execution of campaigns across websites, social media, internal sites and...

  • Patient Services Specialist

    2 months ago

    Council Bluffs, United States American Oncology Management Company Full time

    Location: Heartland Oncology Office Pay Range: $15.83 - $26.38 Heartland Oncology & Hematology ClinicPosition Summary: The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records....

  • Remote Sales Specialist

    3 weeks ago

    Council, United States Bronson Kinkade Consulting Full time

    Job DescriptionJob DescriptionLooking for your next Sales challenge?     We're actively searching for dynamic, self-driven individuals to join our expanding team as Sales Specialist on a 1099 contract basis. This is a fantastic opportunity for experienced sales professionals and those new to the field alike, offering the flexibility of remote work...

  • Remote Sales Specialist

    2 weeks ago

    Council, United States Bronson Kinkade Consulting Full time

    Job DescriptionJob DescriptionLooking for your next Sales challenge?     We're actively searching for dynamic, self-driven individuals to join our expanding team as Sales Specialist on a 1099 contract basis. This is a fantastic opportunity for experienced sales professionals and those new to the field alike, offering the flexibility of remote work...

  • Travel MRI Technologist

    2 weeks ago

    Council Bluffs, United States Travel Nurses, Inc. Full time

    Job DescriptionTravel Nurses, Inc. is seeking a travel MRI Technologist for a travel job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: MRI TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 8 hours, flexibleEmployment Type: TravelJob DescriptionWe are looking for MRI Rad Tech for an immediate...

  • Travel Nurse RN

    2 months ago

    Council Bluffs, United States Hiring Now! Full time

    Travel Nurses, Inc. is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Council Bluffs, Iowa. Job Description & Requirements Specialty: PCU - Progressive Care Unit Discipline: RN Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Job Description We are looking for PCU/Tele RN for an...

  • Travel Nurse RN

    1 month ago

    Council Bluffs, United States Travel Nurses Inc Full time

    Travel Nurses, Inc. is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Council Bluffs, Iowa. Job Description & Requirements Specialty: PCU - Progressive Care Unit Discipline: RN Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Job Description We are looking for PCU/Tele RN for an...

  • Travel Nurse RN

    1 month ago

    Council Bluffs, United States Travel Nurses, Inc. Full time

    Travel Nurses, Inc. is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Council Bluffs, Iowa. Job Description & Requirements Specialty: PCU - Progressive Care Unit Discipline: RN Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Job Description We are looking for PCU/Tele RN for an...

  • Travel MRI Technologist

    2 weeks ago

    Council Bluffs, United States Travel Nurses, Inc. Remote Work Freelance Full time

    Travel Nurses, Inc. is seeking a travel MRI Technologist for a travel job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: MRI TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 8 hours, flexibleEmployment Type: TravelJob DescriptionWe are looking for MRI Rad Tech for an immediate opening in Council...

  • Travel Nurse RN

    3 weeks ago

    Council Bluffs, United States Travel Nurses, Inc. Full time

    Travel Nurses, Inc. is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob DescriptionWe are looking for ICU RN for an immediate opening in...

  • Travel MRI Technologist

    2 weeks ago

    Council Bluffs, United States Travel Nurses, Inc. Remote Work Freelance Full time

    Travel Nurses, Inc. is seeking a travel MRI Technologist for a travel job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: MRI TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 8 hours, flexibleEmployment Type: TravelJob DescriptionWe are looking for MRI Rad Tech for an immediate opening in Council...

  • Travel Nurse RN

    3 weeks ago

    Council Bluffs, United States Travel Nurses, Inc. Full time

    Travel Nurses, Inc. is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob DescriptionWe are looking for PCU/Tele RN for an immediate opening...

  • Travel Nurse RN

    1 month ago

    Council Bluffs, United States Travel Nurses, Inc. Full time

    Job DescriptionTravel Nurses, Inc. is seeking a travel nurse RN Med Surg for a travel nursing job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob DescriptionWe are looking for MedSurg RN for an immediate opening in Council Bluffs, Iowa....

  • Travel Nurse RN

    2 months ago

    Council Bluffs, United States Travel Nurses, Inc. Full time

    Job DescriptionTravel Nurses, Inc. is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob DescriptionWe are looking for PCU/Tele RN for an...

  • Travel Nurse RN

    3 weeks ago

    council bluffs, United States Travel Nurses, Inc. Full time

    Travel Nurses, Inc. is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob DescriptionWe are looking for PCU/Tele RN for an immediate opening...

  • Travel Nurse RN

    3 weeks ago

    Council Bluffs, United States Travel Nurses Inc Full time

    Travel Nurses, Inc. is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Council Bluffs, Iowa. Job Description & Requirements Specialty: PCU - Progressive Care Unit Discipline: RN Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Job Description We are looking for PCU/Tele RN for an...

  • Travel Nurse RN

    3 weeks ago

    Council Bluffs, United States Travel Nurses, Inc. Full time

    Travel Nurses, Inc. is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob DescriptionWe are looking for PCU/Tele RN for an immediate opening...

  • Travel Nurse RN

    2 weeks ago

    Council Bluffs, United States Travel Nurses, Inc. Remote Work Freelance Full time

    Travel Nurses, Inc. is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob DescriptionWe are looking for ICU RN for an immediate opening in...

  • Travel Nurse RN

    2 weeks ago

    Council Bluffs, United States Travel Nurses, Inc. Full time

    Job DescriptionTravel Nurses, Inc. is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Council Bluffs, Iowa.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob DescriptionWe are looking for ICU RN for an immediate...