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Post Release Specialist I

4 months ago

Collierville, United States United Recovery and Remarketing Full time
Job DescriptionJob Description

United is a leader in the repossession and auction industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and investing in the development of our people, United has experienced continued growth since our inception in 1973. We currently operate out of over 40 branches across the nation and are looking to expand our footprint soon.

One of the key ingredients to our sustained success and growth is our passionate, dedicated and talented Uniteders - that is what we call ourselves. We are more than associates, employees, co-workers - Uniteders are family. We are a group of people that unite to create a working environment that encourages enthusiasm, comradery, creativity, individuality and grit. In return, we have shaped a culture that is not only different, but one of a kind.

We are seeking a highly motivated and detail oriented Post Release Specialist to join our team. The ideal candidate will utilize multiple client databases to ensure the highest level of quality assurance as it pertains to vehicle repossessions. This position is crucial to the successful completion of accounts and maintenance of United's database, making it pivotal to our overall success. The work schedule for this position is from 8:15am to 5:15pm, Monday-Friday.

If you're a self-starter with a passion for learning and a desire to succeed, we want to hear from you.

Responsibilities :

  • Review client assignments, ensuring accurate data entry of a variety of materials, including signed documents, condition reports, photos, etc., as it pertains to client guidelines.
  • Ability to multi-task using multiple websites and databases.
  • Maintain accurate and up-to-date customer information in client and company databases.
  • Understand and assist in implementing procedures set forth by senior management.
  • Communicate effectively with clients, auctions, transporters, affiliates, and branches via email and/or phone with regard to releases.
  • Meet and exceed monthly performance goals and objectives.

Starting pay for this position is $15+/hour, based on experience.

We have a very relaxed, informal work atmosphere, and you may participate in major medical, dental, vision, life and disability insurance plans, and a 401(k) Savings Plan with company match. We also offer paid time off and promotional opportunities.



Requirements :

  • High School Diploma or equivalent
  • At least 1 year customer service experience (Preferred)
  • Proficient with computers and software applications
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong organizational skills and attention to detail
  • Excellent interpersonal skills
  • Great communication skills, both verbal and written
  • Successfully pass pre-employment screening


Benefits:

What We Offer:

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) Plan
  • Paid vacation days
  • Discounted Gym Membership
  • Vehicle Purchase Program
  • Career Progression
  • Community Involvement