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Field Service Technician

2 months ago

New York, United States KR WOLFE INC. Full time $22 - $26
Job DescriptionJob Description

In the role of Field Service Technician (FST), you will perform the installation, repair, preventative maintenance, and qualification of water purification systems.

Pay Range: $26.00 to $30.00 per Hour

Duties and ResponsibilitiesCore Responsibilities
  • Troubleshoot and repair client equipment
  • Install AV, Electrical, and/or Mechanical equipment for clients
  • Employee must accurately complete daily timecard, document activities extensively through notes and pictures, complete and manage one’s own expense reports, and various other forms and documents as a regular course of business. All of which must be done on a daily basis.
  • Employee shall care for and ensure all company and client property remains in good condition.
  • Employee will prepare documents using Microsoft Office Suite (Excel, Word, Outlook, Salesforce etc.).
  • Employee must demonstrate professional etiquette with team members, superiors & clients at all times.
  • Employee shall demonstrate strong oral and written communication skills at all times.
  • Employee will perform basic math.
  • Employee will be required to solve problems, escalating matters to KRW leadership as necessary.
  • Employee must read, interpret and understand schedules.
  • Employee must demonstrate positive customer communication at all times.
  • Employee must maintain environmental awareness at all times. 
  • Employee must adhere to safety measures at all times.

Knowledge, Skills, Ability, and Experience Required

Experience Required:

  • High School Diploma or GED
  • 1+ years of field service experience with Electro-Mechanical devices
  • 1+ years of experience working with Microsoft Office
  • 1 + years of experience working with PC Device connections and Network settings, including but not limited to: serial port and USB connections, resource selection and IP address settings
  • 1+ years of experience in testing, repairing, and maintaining capital equipment
  • 1+ years of experience working with electronics and computer background
  • 1+ years of experience in the use of mechanical and hand tools and service test equipment

Preferred Qualifications:

  • Technical degree in areas such as Plumbing, Electronics, Computer Repair
  • Associate degree in engineering, science, or technical field
  • Previous professional experience in Plumbing, Electronics, Computers
  • Customer-facing experience preferred 

You may travel outside your territory occasionally to support fellow engineers in other territories and to attend training.

Occasional overnight travel may be required.

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