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Spa Lounge Attendant

4 months ago

Sedona, United States Enchantment Group Management Company LLC Full time
Job DescriptionJob DescriptionAre you outgoing, energetic, passionate, and authentic? Mii amo Spa is the perfect spot for you

At Mii amo, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find Come join us

How you will enjoy your day:

Responsible for providing personal service, and orientating guests to the spa facilities including lounges, pool and other areas as requested by guests. Keep the lounge and pool areas neat, clean, and stocked with all amenities.

Work Performed:

  1. Greet all guests in the locker room (women’s lounges)
  2. Issue spa locker, slippers and robes
  3. Escort guests to their lockers
  4. Provide tour while explaining spa amenities offered and answering guest questions
  5. Monitor and maintain the locker facility area with all supplies stocked and freshened
  6. Maintain inventory sheets as necessary
  7. Order supplies from manager as necessary
  8. Maintain a safe, clean and neat work environment
  9. Check guests appointment/schedules as needed
  10. Assist guests during their use of the wet area facilities by providing personal service and ensuring a safe environment
  11. Deliver exceptional level of guest service in a calm and centered manner.
  12. Assist with pool coverage as necessary
  13. Assist with stocking, cleaning and maintaining pool areas as necessary.
  14. Read all relevant information
  15. Maintain a positive and professional attitude towards guests and co-workers
  16. Report to Manager or Supervisor before ending work shift
  17. Act as an ambassador of Enchantment Resort and Mii amo by speaking positively of the property at all times
  18. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
  19. Knowledge of Resort layout, amenities, hours of operations, special attractions and occasions
  20. Work efficiently and as a team
  21. Work independently and use decisions and good judgment to assist guests and provide safe environment
  22. Other duties as assigned

Pay:

$15 per hour + incentives and gratuity. Opportunity to make excellent pay

Minimum Requirements:

High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management. Prior guest service experience desired. English skills necessary to communicate with guests.

Physical Requirements:

Lifting & Carrying up to 50 lbs
80% walking, bending & lifting
20% Standing
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions