Case Manager

1 week ago


East Elmhurst, United States Women In Need, Inc. Full time
Job DescriptionJob Description

Title of Position: Case Manager

Department: Transitional Housing

Reports to: Social Service Supervisor

FLSA Status: Non-Exempt

Salary: $24.49/hr.


Positions reporting to this position: None


Purpose of the Position

The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders

Responsibilities:

  • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation.
  • Initiate referrals for necessary emergency services.
  • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart.
  • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart.
  • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc.
  • Assist clients with transition to assigned residential unit and housekeeping items.
  • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services.


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