IT Support Specialist

3 weeks ago

Richfield, United States Mobility Works Full time
Job DescriptionJob Description

MobilityWorks®, serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Thousands of individuals and business clients each year benefit from the products and services we provide. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Reach out to see how you can join the team leading this effort




Benefits & Perks of working at MobilityWorks:


Competitive Salary + Commission Structure

Medical, Dental & Vision Insurance options.

Flexible Spending Account options.

7 paid holidays, Personal Time Off, Social Responsibility Time.

Employer Paid Benefits such as: Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.

Employee Wellness Program.

401(k) Retirement Plan options with generous company match.

Future advancement opportunities.

An incredibly rewarding experience in a team centered environment.



The IT Support Specialist will provide Level-1 support within the IT support system through accurate troubleshooting and recording for hardware and software issues.




Competently and professionally fielding Level-1 support for day-to-day technical inquiries from staff members. These may be related to:

Laptops/PCs

Mobile phones or tablets

Copiers/printers

Network equipment or connections

Telephone handsets

Cloud services or line of business software

Other related devices, accounts, and services.

Perform remote troubleshooting through established diagnostic techniques and by asking pertinent questions.

Handling or assisting with other technical duties:

Account provisioning and deprovisioning.

Provide supporting role for IT projects.

Assist with maintaining technical documentation.

Assist with maintaining and development of company knowledge base.

Escalation of unresolvable issues to Level 2 support specialists according to protocol.

Work within helpdesk system to thoroughly, professionally and expediently report and document all activities.

Availability after standard business hours on an "on call" basis may be required in some instances.



Position Qualifications and Entrance Requirements:




2-3 years of customer service experience.

Basic technical aptitude and critical thinking skills.

Strong organizational, communication and interpersonal skills.

Ability to strictly follow instructions and direction.

1+ year of technical experience in helpdesk or technical customer support.

Associates Degree or higher, in a relevant field.

Technical education – classes, certifications, etc.

Demonstrated ability to investigate and identify hardware, network, or software issues and take steps to resolve with limited supervision.

Experience working in ticketing systems to record issues, customer correspondence, and methods used to resolve the situation to the customer’s satisfaction.

  • Overnight Monitoring Specialist

    1 week ago

    Richfield, United States Insight Global Full time

    Title: Monitoring SpecialistLocation: Richfield, MinnesotaLogistics: On-site, 5 days/weekSchedule: 2ND Shift OVERNIGHT: 5 PM- 1:30 AM Tues- Sat (OFF SUNDAY, MONDAY)Duration: 6-Month ContractPay Rate: $20- $22/hourMust-havesHigh School/GED Equivalent2+ year of Customer Service Experience in Retail, Call Center, or similar industry1+ years Data Analytics and...

  • Overnight Monitoring Specialist

    1 week ago

    Richfield, United States Insight Global Full time

    Title: Monitoring SpecialistLocation: Richfield, MinnesotaLogistics: On-site, 5 days/weekSchedule: 2ND Shift OVERNIGHT: 5 PM- 1:30 AM Tues- Sat (OFF SUNDAY, MONDAY)Duration: 6-Month ContractPay Rate: $20- $22/hourMust-havesHigh School/GED Equivalent2+ year of Customer Service Experience in Retail, Call Center, or similar industry1+ years Data Analytics and...

  • Mental Health Specialist 1

    2 weeks ago

    Richfield, United States Dungarvin, Inc. Full time

    The Mental Health Specialist I (MHS I) is responsible to work cooperatively with the supervisor, residential program coordinator and other staff in developing, implementing, and evaluating individual care, positive behavioral support needs, and progr Mental Health, Specialist, Behavioral Health, Mental, Health, Support Professional, Healthcare

  • Burglary Monitoring Specialist

    6 days ago

    Richfield, United States Aditi Consulting Full time

    Project Description: Working a shift schedule during the overnight hours, weekend, and holidays, on-site/on-campus in Richfield, MN. This role is in support of the Overnight Monitoring team, assisting with performing duties such as CCTV monitoring, Alarm monitoring of facility location, incident alert/notification, and various other duties as assigned based...

  • Professional - Monitoring Specialist I

    2 weeks ago

    Richfield, United States LanceSoft Inc Full time

    Richfield, MN Corporate Campus). 100% on site position.Schedule: Onsite/On-Campus. Shift Hours: 5:00pm to 1:30am(Night Shift) Workday:  Tuesday, Wednesday, Thursday, Friday, Saturday. Week-Off : Sunday & Monday. Position Summary/Job Description: This position is split between Crisis Management and Overnight Monitoring. As a Crisis Operations Specialist you...

  • Summer Educational Support Professional

    3 weeks ago

    Richfield, Minnesota, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for Education Support Professionals (Paraprofessionals) for openings this summer in Richfield, MN Intermediate District 287 is a west metro district for learners with unique needs. As an intermediate district, we provide specialized services, primarily setting IV special education, to students from 12 member districts in...

  • Inventory Specialist

    7 hours ago

    Richfield, United States Intermountain Farmers Association (IFA) Full time

    Job DescriptionJob DescriptionINTERMOUNTAIN FARMERS ASSOCIATION, a regional agricultural cooperative, is seeking qualified and experienced individuals to fill the position of INVENTORY SPECIALIST at the IFA Country Store in Richfield, Utah.RESPONSIBILITIES:Work with branch personnel to ensure that inventory policies and procedures are followedPerform and...

  • Summer Educational Support Professional

    3 weeks ago

    Richfield, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for Education Support Professionals (Paraprofessionals) for openings this summer in Richfield, MN! Intermediate District 287 is a west metro district for learners with unique needs. As an intermediate district, we provide specialized services, primarily setting IV special education, to students from 12 member...

  • Lab Specialist 1

    2 weeks ago

    Richfield, United States System One Holdings LLC Full time

    Pay Range $19 - $21 per hour, Full-Time 40 hours per weekSeeking a Lab Specialist for the Analytical Services Team at Framatome's 2101 Horn Rapids Road Richland, WA location. High school diploma plus 0-2 years' experience and a high school chemistry course or other applicable chemistry experience required. Prefer AS Degree with Chemistry courses.Preferred...

  • Lab Specialist 1

    2 weeks ago

    Richfield, United States System One Holdings LLC Full time

    Pay Range $19 - $21 per hour, Full-Time 40 hours per week Seeking a Lab Specialist for the Analytical Services Team at Framatome's 2101 Horn Rapids Road Richland, WA location. High school diploma plus 0-2 years' experience and a high school chemistry course or other applicable chemistry experience required. Prefer AS Degree with Chemistry courses. Preferred...

  • Ecommerce Marketing Specialist

    2 weeks ago

    Richfield, United States Foundations Worldwide Inc Full time

    Foundations Worldwide, Inc is an Ohio-based, rapidly growing, children's product company. Encompassing four core brands, our growth strategy is centered around expanding our owned ecommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are rapidly evolving into a world class ecommerce organization...

  • Ecommerce Marketing Specialist

    23 hours ago

    Richfield, United States Foundations Worldwide Inc Full time

    Foundations Worldwide, Inc is an Ohio-based, rapidly growing, children's product company. Encompassing four core brands, our growth strategy is centered around expanding our owned ecommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are rapidly evolving into a world class ecommerce organization...

  • Ecommerce Marketing Specialist

    3 weeks ago

    Richfield, United States Foundations Worldwide Full time

    Job DescriptionJob DescriptionFoundations Worldwide, Inc is an Ohio-based, rapidly growing, children’s product company. Encompassing four core brands, our growth strategy is centered around expanding our owned ecommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are rapidly evolving into a...

  • Credit Card Specialist

    2 weeks ago

    Richfield, United States Avnet Full time

    Who We Are:At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re...

  • Ecommerce Marketing Specialist

    3 weeks ago

    Richfield, Ohio, United States Foundations Worldwide Full time

    Foundations Worldwide, Inc is an Ohio-based, rapidly growing, children’s product company. Encompassing four core brands, our growth strategy is centered around expanding our owned ecommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are rapidly evolving into a world class ecommerce organization...

  • Special Education Teacher

    3 weeks ago

    Richfield, Minnesota, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for Special Education Teachers for openings this summer at South Education Center located in Richfield, MN Intermediate District 287 is a west metro district for learners with unique needs. As an intermediate district, we provide specialized services, primarily setting IV special education, to students from 12 member...

  • Special Education Teacher

    4 weeks ago

    Richfield, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for Special Education Teachers for openings this summer at South Education Center located in Richfield, MN! Intermediate District 287 is a west metro district for learners with unique needs. As an intermediate district, we provide specialized services, primarily setting IV special education, to students from 12...

  • Paid Advertising Strategist

    3 weeks ago

    Richfield, United States Foundations Worldwide Full time

    Job DescriptionJob DescriptionFoundations Worldwide, Inc is a rapidly growing, Ohio-based, children’s product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are seeking a Paid Advertising...

  • Paid Advertising Strategist

    1 month ago

    Richfield, United States Foundations Worldwide Full time

    Job DescriptionJob DescriptionFoundations Worldwide, Inc is a rapidly growing, Ohio-based, children’s product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are seeking a Paid Advertising...

  • Paid Advertising Strategist

    3 weeks ago

    Richfield, Ohio, United States Foundations Worldwide Full time

    Foundations Worldwide, Inc is a rapidly growing, Ohio-based, children’s product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are seeking a Paid Advertising Strategist to join our growing...